We are seeking a friendly, organized, and experienced Front Office Representative to join our growing dental practice. The ideal candidate is professional, detail-oriented, and passionate about providing outstanding customer service while helping create a welcoming experience for every patient from the moment they walk through our doors. Previous dental office experience is required. Spanish-speaking candidates are highly encouraged to apply. Responsibilities Greet patients with warmth and professionalism Answer incoming phone calls and respond to patient inquiries Schedule and confirm appointments efficiently Verify dental insurance benefits and eligibility Collect patient payments and explain financial arrangements Present treatment plans and coordinate patient scheduling Maintain accurate patient records and update demographic information Manage recall and continuing care schedules Coordinate with the clinical team to keep the daily schedule running smoothly Handle patient correspondence via phone, text, email, and online communications Ensure compliance with HIPAA and office policies Perform other administrative duties as needed

Qualifications Required:

Minimum of 2 years of dental front office experience Knowledge of dental insurance verification and billing terminology Experience with Dentrix practice management software Excellent communication and customer service skills Strong organizational skills with attention to detail Ability to multitask in a fast-paced environment Professional appearance and positive attitude High School diploma or equivalent

Preferred:

Bilingual in English and Spanish Experience presenting treatment plans and discussing financial options Familiarity with electronic patient records and digital workflows What We're Looking For The ideal candidate is: Compassionate and patient-focused Reliable and dependable Self-motivated with a strong work ethic A team player who enjoys collaborating with others Comfortable solving problems and adapting to changing priorities Committed to providing an exceptional patient experience Benefits We offer a competitive compensation package based on experience, including: Competitive hourly pay Continuing education opportunities Employee dental benefits Supportive and positive work environment How to Apply If you are an experienced dental professional who enjoys helping patients and being an essential part of a collaborative team, we'd love to hear from you. Please submit your resume along with a brief introduction explaining why you'd be a great fit for our practice.

Pay:

From $16.00 per hour

Work Location:

In person