Experienced Dental Office Front-Desk Professional

Job description

Front-Desk Professional:

Responsibilities:

Maintain phones, greet and check in/out patients. Maintain a full schedule of patients daily. Assist patients with understanding and accepting their clinical diagnosis. Coordinate financial agreements for the patient's financial responsibility of dental treatment. Check and respond to voicemails and emails left for the office. Insurance eligibility verification. Submit electronic and manual claims. Enter insurance payments and explanation of benefits into patient charts. Appeal denied claims. Monitor the insurance aging report and follow-up on Account Receivables. Manage daily transactions including patient payments and insurance receipts. Send patient statements in cases that it is warranted. Miscellaneous administrative duties.

Required experience:

Bilingual preferred. A minimum of 2 years experience in dental office. Proficiency in Eaglesoft and/ or Open Dental preferred.

Required skills:

Teamwork :

Work to develop friendly and supporting team atmosphere.

Adaptability :

Adapts to change in direction to support changing priorities.

Communication :

Expresses ideas clearly and concisely.

Self-Management:

Ability to multi-task and exhibit good time management and organization skills to maximize productivity; Functions effectively under pressure. We are an equal opportunity employer and welcome applications from all qualified individuals.