Medical Front Desk Specialist

Medical Front Desk Specialist Private Behavioral Health Practice Richmond, VA Job Details Full-time $17

• $27 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Medical office experience Full Job Description Join a Team that's Changing Lives
• One Patient at a Time!

Are you passionate about making a meaningful difference in people's lives while working in a warm, welcoming environment? If you thrive in a fast-paced setting and love helping others, we invite you to become an integral part of our team! Our well-established, private Behavioral Health practice is growing, and we're looking for a friendly, professional, and highly organized Front Desk Specialist to be the first point of contact for our patients. This is an excellent opportunity for someone who enjoys working with people, values compassion, and takes pride in delivering exceptional service.

What You'll Do:

You will play a vital role in ensuring the smooth operation of our front office.

Key responsibilities include:

• Greeting patients and creating a positive first impression
• Managing check-in and check-out processes
• Verifying insurance and collecting co-pays
• Scheduling appointments and coordinating follow-up care
• Handling a high volume of incoming calls with professionalism and empathy
• Managing referrals, scanning, e-faxes, and prepping charts
• Entering accurate patient demographics and maintaining confidentiality
• Assisting with other general administrative duties as needed

What We're Looking For:

• Previous experience in a medical office setting (preferred)
• Proficiency in Microsoft Office Suite and electronic medical records (EMR)
• Strong communication and multitasking skills
• An upbeat, outgoing personality with a team-oriented mindset
• A commitment to professionalism, discretion, and patient-centered care

Position Details:

Schedule:

Monday

• Friday, 8:30 AM
• 5:00 PM

Compensation:

$17

• $25/hour, based on experience

Benefits:

Comprehensive package including health, dental, vision, 401(k), short-term disability, and more to support your overall well-being If you're looking for a rewarding opportunity where your work truly matters—and you're ready to bring your best every day—we'd love to hear from you! Apply today and help us make a difference.

Job Type:

Full-time Pay:

$17.00

• $27.

00 per hour

Benefits:

401(k) Flexible schedule Health insurance Paid time off

Experience:

Medical office: 1 year (Preferred)

Work Location:

In person