Front Desk Staff CloverHope Mental Health Services Federal Way, WA Job Details Full-time $20 - $22 an hour 5 hours ago Qualifications Computer operation HIPAA compliance Phone communication HIPAA Medical scheduling Medical administrative support Healthcare privacy protection Organizational skills Telephone systems Multi-line phone systems Productivity software Office phone management Full Job Description Job Overview We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and staff, ensuring a positive and professional experience. Your energetic approach and excellent organizational skills will help maintain smooth office operations, manage communications efficiently, and uphold a warm, inviting environment. Responsibilities Greet patients warmly and professionally, ensuring they feel welcomed and attended to promptly Answer multi-line phone systems with excellent phone etiquette, directing calls accurately and efficiently Manage front desk operations including scheduling appointments, insurance verification, collecting co pays, co insurances, and deductibles. Perform clerical duties such as filing, data entry, proofreading documents, and updating records. Provide exceptional customer support by addressing inquiries both in person and over the phone with clear communication Experience (REQUIRED) Previous medical front office experience is

REQUIRED

Strong computer literacy with proficiency in Microsoft Office Excellent organizational skills with the ability to multitask effectively in a busy environment Experience handling multi-line phone systems and demonstrating professional phone etiquette Bilingual abilities are a plus to assist diverse client needs Demonstrated customer service skills with a friendly, professional demeanor Proven ability to manage time efficiently and prioritize tasks effectively HIPPA compliance Join us to be part of a vibrant team where your organizational talents and customer service excellence will shine! This role offers an engaging environment where your proactive attitude makes a real difference every day.

Pay:

$20.00 - $22.00 per hour Expected hours: 40.0 per week

Work Location:

In person