Medical Receptionist Children's Eye Care - 3.9 Kirkland, WA Job Details Full-time $20 - $24 an hour 16 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Teamwork Filing Records management Medical records Full Job Description Overview Children's Eye Care is a high volume, fast paced, Pediatric Ophthalmology and Optometry clinic, focusing on both medical and routine eye care for children and some adults. This is a full time position in Kirkland, WA. Responsibilities The Patient Service Associate is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians' schedules, maintaining patient files and records, as well as receiving and directing patient questions to the appropriate parties. Works as a team member to facilitate optimal patient experience and care. Handle high volume incoming calls. Review the charts and insurance referrals/authorizations. To assist the physicians and/or administrators in all business and patient care responsibilities. Communicates effectively and courteously with and demonstrates a caring attitude toward patients and their families. Greet, direct and assist large numbers of visitors and refers visitors to the playroom and movie room. Ensure all patient demographic and insurance information. Answer telephones using correct telephone etiquette at all times, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc… as necessary. Review patient intake information to verify insurance coverage. Verify patient insurance information, call for insurance authorization, patient address, telephone, etc. Responsible for scheduling new and follow up appointments including patient testing. Brings a positive attitude and lots of energy. Responsible for maintaining and recording patient schedule. Identify and collect co-pays, deductibles and other payments. Reconcile patient payments on a daily basis received to cash box and receipt journal. Maintains patient confidentiality. Experience Previous experience in customer service in a medical setting is preferred. Knowledge of customer relationship management systems is a plus. Strong communication skills and the ability to work well in a team-oriented environment are necessary. If you are passionate about children and providing excellent service and have the skills we are looking for, we invite you to apply for the Patient Service Associate position.

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Kirkland, WA 98034 (Required) Ability to

Relocate:

Kirkland, WA 98034: Relocate before starting work (Required)

Work Location:

In person