Clerk II - Part Time

Clerk II - Part Time Council Bluffs, IA Job Details Part-time $19.76 an hour 1 day ago Benefits Paid holidays Disability insurance Dental insurance Employee assistance program Vision insurance Life insurance Paid sick time Qualifications Vendor relationship building Record keeping Computer operation Report writing Microsoft Excel Microsoft Outlook Electronic health records (EHR) management Phone communication Computer literacy Writing skills Basic math Greeting customers Quicken English Administrative experience High school diploma or GED Transcription Medical administrative support Driver's License Medical records Driving Medical billing Data entry Multi-line phone systems Typing Clerical experience Appointment scheduling Equipment inventory management Referral coordination Bookkeeping Grammar Experience 2 years Stakeholder relationship building Entry level File organization Client interaction via phone calls Full Job Description Salary $19.76 Hourly Location Council Bluffs, IA Job Type Part-time Job Number 2026-028 Department Public Health Opening Date 02/26/2026 Closing Date 3/8/2026 11:59 PM Central

ANNOUNCEMENT & PURPOSE OF POSITION

Pottawattamie County Planning & Development is hiring a Part Time Clerk II - Public Health Division to provide mid-day coverage Monday through Friday (hours somewhat flexible). This position greets and assists customers entering the building and is responsible for clerical and administrative support for division grants, including typing, data entry, filing, answering phones, greeting the public, and scheduling appointments for department staff. Proficiency in Excel, Outlook and electronic medical records systems is required.

ESSENTIAL FUNCTIONS

Assist the Public Health Administrator in gathering, organizing, and submitting all documentation for various grants the Division operates under. Assist with the submission and documentation of medical billing. Assist and maintain scheduling of meetings between the public and departmental staff. Post agendas for meetings of the Board of Health in accordance with established policies. Establish and maintain effective working relationships with the general public, vendors, contractors, other employees and county officials. Greet individuals who come to the department, ascertain their needs, direct them to the appropriate sources for assistance and/or independently answer their questions regarding operating procedures, policies and regulations. Maintain the scanning of department documents system. Maintain a filing system of both confidential and public departmental records. Perform complex computer input and retrieval with a variety of computer programs and applications, including but not limited to MS Word, Excel, Tyler and Quicken, in the development of departmental databases, documents, reports and spreadsheets. Prepare correspondence reports, vouchers, and forms from rough drafts, transcriptions, copies, marginal notes or verbal instructions. Provides clerical staff support as needed, including but not limited to, filing, typing, draft correspondence, sort and distribute mail, answering telephones and assisting walk-ins. Operate standard office equipment including copier, fax machine, scanner, multi-line phone system, personal computer, adding machine, and any other equipment required of the position. Receive public referrals over the telephone and distribute pertinent information to the appropriate departmental staff. Utilize computer to maintain a database of departmental information, records, forms and reports for use by all personnel as the need arises. Provide support to the department in assisting in performing the general job functions. Maintain office supplies and equipment by taking inventory and submitting orders as needed. Perform other duties as directed or as the situation dictates.

ESSENTIAL KNOWLEDGE, EXPERIENCE AND ABILITY

Ability to perform computer input and retrieval functions on a variety of programs and to learn complex computer applications utilized in the department. Ability to communicate effectively, in English, both oral and in writing. Ability to understand and follow both oral and written instructions. Ability to prepare and maintain accurate and detailed work records and reports. Ability to maintain the confidentiality of all departmental and client communications, documents and correspondence. Ability to plan and organize a personal work schedule, set priorities and meet deadlines. Ability to multi-task and to perform duties efficiently while managing frequent interruptions. Ability to establish and maintain effective working relationships with clients, supervisors, fellow employees, outside agencies, government officials and the public. Ability to spot discrepancies in verifying work. Ability to perform detailed clerical work accurately; organize and maintain accurate office files; compose routine correspondence from brief instructions; sort and verify statistical and financial data; spell correctly; make accurate arithmetical computations; use initiative and sound independent judgment within established guidelines; operate standard office equipment, including a centralized telephone system. Knowledge of and the ability to apply state and county health regulations. Knowledge of routine office procedures and skilled clerical and bookkeeping techniques. Knowledge of and the ability to utilize the English language, proper grammar, vocabulary, spelling and punctuation. Knowledge of and the ability to perform mathematical calculations in the performance of job duties. Knowledge and experience in using proper telephone etiquette. Knowledge of and ability to operate standard office equipment

ESSENTIAL EDUCATION, CERTIFICATION AND/OR LICENSES

Graduation from high school or GED. One(1) to Two(2) years of experience working in a grant based environment. Computer proficiency in Microsoft Word, Outlook, Excel and electronic medical records is required. Proficiency in Quicken is preferred. Must possess a valid driver's license at the time of hire and maintain it throughout the course of employment.