HIM Coordinator II

The HIM Coordinator II position is responsible for assisting Specialty Providers in meeting all regulatory and compliance standards and sending any paperwork to the patient's Primary Care Provider.

Some functions include:

pulling paper charts, scanning, filing and forwarding items to the PCP. Professional Duties Utilizes NextGen to access patient records, demographic information, and to problem solve patient identification, and other relevant investigative issues. Works with registration and billing staff in a collaborative effort to maintain and improve the integrity of patient demographics by correcting errors within the database. Scans loose filing daily and e-files accurately adhering to EMR categories and document types. Scans paper and electronic filing. Follows procedures for cleaning and maintenance of scanning equipment. Handles incoming gold faxes and tasks them to providers accordingly. Files and PAQ's/tasks all paperwork, including incoming email records according to departmental policy. Reviews Practice Management Appointment listing, in advance, to pull paper charts for those paper-based offices. Access transcription service program for any dictated reports, and file both physically and electronically. Ensures the PCP's receive the office visit documentation daily. Import and file retinal scans into ICS. Responds to all requests from other departments in a timely manner. Perform other duties as assigned. Serve as an ambassador for Desert Oasis Healthcare and Family Hospice Care at all times and positively shape the customer experience Be knowledgeable about your job so that you can serve others effectively Help others, offering to assist (Ask, how may I help you?) Do your share. Do what you say you will do and take action, follow through. Be willing to pitch in and help Let your patients, customers and co-workers know what they can expect from you and follow through Be an active listener (make eye contact, validate) Assume a neutral position and suspend judgment of others Address customers as Mr., Mrs., or Ms. until invited to do otherwise. Never use terms of endearment such as hon, dear, sweetie, etc. Be accountable for your work Be sensitive to factors that influence customers and co-worker's situation including age, gender, culture, race and socioeconomic status. Be observant of others' social cues (emotions) and respond appropriately Demonstrate appropriate body language and tone of voice Speak positively about your work, co-workers and Desert Oasis Healthcare and Family Hospice Care See the positive in situations and in others Avoid gossip and negativity Qualifications High school diploma or equivalent required. 2 years experience in a medical group/office. Three years of medical records experience preferred. Moderate to advanced computer skills. Working knowledge of scanning and medical technology. Ability to file accurately using electronic, alphabetical, numeric, and color-coded systems. Detailed oriented with good organizational skills. Good inter-personal communication skills. At the discretion of

DOHC/FHC

management, this position has the potential to be a full or hybrid telecommuting position.

Physical Demands Sitting:

Approximately 75% of day

Standing:

Approximately 20% of day

Walking:

Approximately 10% of day

Lifting:

30 lbs•approximately 10% of day

Bending:

Approximately 10% of day

Hearing/Visual Acuity:

Adequate for use with computers, telephone and or Blackberry•approx. 50% of day

Computer:

Highly technical work environment•Must be able to work ≥ 6 hours / day using keyboard, mouse and monitor

Reaching:

Above head 75 degrees•approximately 10%.

Hand grip dexterity:

Approximately 85% of day