Northern Hope Center is seeking Night-Shift Peer Crisis Specialists to provide overnight support to adults experiencing mental health, substance use, or behavioral health crises. Peer Crisis Specialists use their lived experience and crisis-stabilization training to build trust, promote safety, and support recovery. Staff must remain awake and alert throughout the entire shift and work as part of a coordinated crisis-response team. Responsibilities Provide immediate peer-based crisis intervention, de-escalation, and emotional support during overnight hours. Maintain a calm, respectful, and recovery-focused environment. Monitor participant well-being and promptly report changes in behavior, safety, or medical condition. Complete scheduled interior, exterior, and perimeter safety checks according to Northern Hope Center procedures. Follow emergency procedures and contact clinical staff, emergency medical services, or law enforcement when required. Use lived experience appropriately to build trust, encourage hope, and support participant engagement. Assist participants with coping strategies, safety planning, and connections to community resources. Support clinical staff with crisis screenings and individualized crisis-response plans within the Peer Crisis Specialist's scope of practice. Use motivational interviewing and trauma-informed approaches to encourage positive decision-making. Document services, safety checks, incidents, and participant progress accurately in the Electronic Health Record. Enforce program rules, confidentiality requirements, professional boundaries, and facility safety procedures. Complete shift-change reports and communicate unresolved concerns to incoming staff. Maintain assigned work areas and ensure the facility remains organized, secure, and ready for continued operation. Work independently while maintaining communication with supervisors and other overnight team members. Qualifications and Experience Lived experience with mental health challenges, substance use recovery, homelessness, crisis services, or a related area is valued. Previous experience in peer support, crisis intervention, behavioral health, social services, or recovery services is preferred but not required. Training will be provided. Knowledge of crisis de-escalation, motivational interviewing, trauma-informed care, addiction recovery, or mentoring is beneficial. Familiarity with Electronic Health Record systems is preferred. Ability to communicate clearly with participants, coworkers, supervisors, clinical staff, and emergency responders. Ability to maintain confidentiality and professional boundaries. Ability to remain awake, alert, and attentive throughout the overnight shift. Ability to respond calmly to emergencies and make sound decisions in high-stress situations. Ability to work independently and as part of a multidisciplinary team. Ability to complete required documentation before the end of each shift. Willingness to work nights, weekends, and holidays based on program needs. This position provides an opportunity to support individuals during times of crisis while developing experience in peer support, behavioral health, crisis stabilization, and recovery services.

Job Types:

Full-time, Part-time Pay:

$23.00 - $26.00 per hour

Benefits:

Flexible schedule Paid time off Professional development assistance

Work Location:

In person