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Danville Area Community College

One Stop Operator/Resource Room Assistant

Career Insights for Mental Health Assistant

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What they do

A Mental Health Assistant provides basic care and assistance with daily activities to patients with mental illnesses or cognitive disabilities. Helps patients dress and eat, monitors patients' well-being, and restrains patients if they become physically violent. Works in hospitals or mental health care facilities.

$34,786 / year median in Illinois

+7% projected growth

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Job Description

Position Details Position Information Posting Number 2012507P Position Title One Stop Operator/Resource Room Assistant Position Number 2012007PD Job Type Regular Accountability Objective The Resource Room Asst/One Stop Operator is responsible for assisting clients in the resource room and assisting all administrative staff and partner agencies with American Job Center. Required Qualifications Associate's Degree; 3-5 years of customer service experience; Ability to multitask and meet deadlines; Strong organizational skills; Experience in Microsoft Office and Internet; Ability and willingness to communicate fairly, honestly, clearly, and effectively in speech and writing Desired Qualifications Bachelor's Degree; Knowledge of Workforce Innovation and Opportunity Act (WIOA) Weeks Hours per Week Full-Time/ Part-Time Full Time Minimum Compensation $33,783 annually Open Date 06/29/2026 First Consideration By 07/10/2026 Closing Date Open Until Filled Yes Special Instructions Summary Danville Area Community College Please follow the links to access the following: Campus Map - https://dacc.
edu/campus-map Benefit Information - https:
//dacc.edu/hr/employee-benefits Part-Time Positions - Only eligible for Paid Leave according to the PLAW Act. Essential Job Function Essential Job Function Assists with client flow in the American Job Center Essential Job Function Provide assistance with resume building and paper processing in the resource room. Essential Job Function Provides career information in the resource room, including non-traditional career options. Essential Job Function Assists partner agencies with appropriate and required participant paperwork to ensure timely processing. Essential Job Function Assist customers with job search activities including but not limited to resume writing, cover letters, and interview skills in the resource room on a regular basis. Essential Job Function Assists administrative staff with daily, weekly, and monthly reports and operations of the American Job Center Essential Job Function Assist all partner agencies with visitors in the American Job Center. Essential Job Function Assists individuals with resource room activity and helps to maintain a professional job search atmosphere. Maintain a resource room utilizing innovative ideas to link job seekers with in-demand careers. Essential Job Function Assists with assessment activities as appropriate. Essential Job Function Refers and assists with tracking participants, as appropriate, to community, social and advisory agencies, for financial, stress and/or mental health services, etc. Essential Job Function Data entry of traffic flow in partner agency case management/reporting systems Essential Job Function Perform administrative and secretarial duties as required by the administrative staff Essential Job Function Ability to create professional correspondence with community members, board members, and employers as needed. Essential Job Function Design and distribute the quarterly Vermilion County workforce newsletter in collaboration with our American Job Center partners and Vermilion County employers. Essential Job Function Assumes other duties as assigned. Supplemental Questions Required fields are indicated with an asterisk (•). Documents Needed to Apply Required Documents Resume Optional Documents Cover Letter Transcripts 1 Letter of Recommendation 1