Support Specialist

Support Specialist Springfield, MA Job Details $21 an hour 17 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 403(b) Qualifications Spanish Community engagement Mental health and behavioral care Patient monitoring Assisting with ADLs High school diploma or GED Driver's License Patient emergency assistance Crisis intervention counseling Patient personal care assistance Entry level Patient observation Full Job Description Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and is proud to be recognized as a Certified Great Place to Work and one of The Boston Globe's Top 10 Employers in Massachusetts . Since 1938, we've been providing high-quality, affordable, and culturally responsive behavioral health care to children, adults, families, and communities. What We Offer Mission-driven work

• help adults with mental health needs build independence and recovery Career growth
• one third of our positions are filled through internal promotions Comprehensive benefits
• generous PTO, medical/dental/vision, 403(b), tuition reimbursement Supportive environment
• training provided, including MAP certification Fast-paced and meaningful work
• no two days are the same What You'll Do As a Residential Support Specialist in BHN's The Program for Assertive Community Treatment (PACT) program, you will provide direct services to individuals living in 24/7 residential program that helps individuals meet their goals and reduce hospitalizations.

PACT provides clinical wraparound support in the community and in our group residential program to perpetuate recovery and wellness for the individuals served. In this role, you will: Monitor individuals' health and well-being, assisting with daily living skills and encouraging independence Provide medication support and document services provided Initiate and support quality of life through empowerment, respect, and dignity Deliver crisis intervention and emergency support as needed Plan and facilitate opportunities for community activities and social engagement Help individuals build and maintain social support networks and relationships Maintain updated credentials through trainings, meetings, and certifications Pay for this role is $21 per hour Who You Are High school diploma or G.E.D. (required) Bilingual in Spanish (preferred) At least three months of experience in human services (preferred) Valid driver's license and reliable vehicle available for working hours (required) Commitment to empowerment, growth, human rights, and community integration Training provided by BHN

• no prior certifications required