Psychiatric Scheduling Assistant

We are seeking a detail-oriented and compassionate Psychiatric Scheduling Assistant to support our psychiatric services team in our outpatient behavioral health clinic at our Park St location. This role is responsible for coordinating patient scheduling, assisting with caseload management, and facilitating communication with external medical providers to ensure continuity of care. The ideal candidate is organized, professional, and comfortable working with individuals receiving mental health services.

Responsibilities:

Schedule and coordinate psychiatric appointments for new and existing patients Support the Psychiatrist and Psychiatric Intake Coordinator with daily scheduling needs Maintain and organize provider caseloads, including identifying scheduling gaps and cleaning up outdated or inactive cases Coordinate communication and documentation with external medical providers, referral sources, and community partners Enter, update, and maintain accurate patient information within the Electronic Health Record (EHR) system Assist with intake and follow-up scheduling processes Monitor appointment confirmations, cancellations, and rescheduling requests Maintain confidentiality and compliance with HIPAA and organizational policies

Required:

High school diploma or higher level of education Experience in administrative or office support roles Experience working with mental health populations or within a behavioral health setting Experience using Electronic Health Record (EHR) systems Strong organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment Excellent verbal and written communication skills Ability to maintain professionalism and confidentiality

Preferred:

Associate's or Bachelor's degree in healthcare administration, psychology, social services, or a related field Prior experience in psychiatric, behavioral health, or medical scheduling Familiarity with insurance verification and referral coordination

Schedule:

Monday - Friday 9am-2pm Pay range is $20-$24/hr based on experience At Center for Human Development, (CHD) Care Finds a

Way:

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

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If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you! High School or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.