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Job Description
Crisis Associate - Community Navigator Marion County - 2.7 Salem, OR Job Details Full-time $26.82 - $35.91 an hour 1 day ago Benefits Tuition reimbursement Qualifications Driving Full Job Description JOB Are you passionate about helping people with serious mental illness build hope, connection, and a path toward recovery? The Community Navigator Program is seeking compassionate, relationship-focused Qualified Mental Health Associates (QMHAs) to provide in-reach services at Oregon State Hospital (OSH) for individuals who have been ordered for competency restoration under Oregon's Aid and Assist statutes. As a Community Navigator, you will begin working with individuals while they are still hospitalized, creating meaningful relationships before they return to the community. Your role is to establish trust, identify strengths, understand personal goals, and help lay the foundation for a successful transition back to community-based services. This position is more than care coordination. It is an opportunity to become a consistent, supportive presence during a critical point in a person's recovery journey. By engaging individuals early, collaborating with hospital staff, community providers, and natural supports, you will help reduce barriers to discharge, improve continuity of care, and promote long-term stability in the community.
GENERAL STATEMENT OF DUTIES
Provides individual and group recreational, social and skills training services under a professionally developed service plan; keeps records of persons served status; performs service plan directed case management functions under close supervision; performs related duties as required. Primary responsibility of this class is to assist and support other mental health professionals, without primary responsibility for a caseload.
SUPERVISION RECEIVED
Works under close supervision of a supervisor who assigns work, establishes goals, and reviews the results obtained for overall effectiveness.
SUPERVISION EXERCISED
Supervision of others is not a responsibility of positions in this classification.
EXAMPLE OF DUTIES
Conduct in-reach visits at Oregon State Hospital with individuals participating in competency restoration services. Build rapport through consistent, person-centered engagement. Develop an understanding of each individual's strengths, needs, preferences, and recovery goals. Coordinate with hospital treatment teams, county behavioral health staff, and community providers to support discharge planning. Connect individuals with housing resources, treatment, peer support, benefits, and other community resources prior to discharge. Serve as a trusted point of contact throughout the transition from hospital to community. Promote recovery, independence, and community integration while supporting public safety and treatment engagement. Assist clients of the Behavioral Health Crisis Center to follow the crisis treatment plan created by the Qualified Mental Health Professional. Provide one on one skills training to individuals experiencing a mental health crisis, as needed per QMHP. This includes teaching relaxation techniques, crisis intervention skills, assisting clients with phone calls, or other skills the QMHP deems appropriate in the community setting. Drive the client to appointments, for emergency meds, for food boxes, or to locations as directed by the QMHP. Provide support to the Crisis, Diversion, and Respite programs. Clean Respite apartments, as needed, as well as respite vehicles. Take laundry to the cleaners and disperse once returned clean. Answer the phones and greet clients (beginning paperwork). Monitor lobby as needed. Provide services in a variety of settings-including the office, hospitals, carceral facilities, and in the community where the individual is located, while adhering to the Mobile Crisis Intervention Services training schedule as require by all staff. Attend monthly individual supervision meeting with Clinical Supervisor. Attend mandated trainings as assigned. Clea up lobby, as needed. Perform other duties as assigned by the supervisor. Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.
SUPPLEMENTAL INFORMATION
We offer tuition assistance for employees interested in professional development. Up to $1,500 per year to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County policy administrative policies regarding tuition payments. The policy can be found at: Marion County Tuition Payment Policy 303
