A Mental Health or Psychiatric Technician cares for patients with mental illnesses. Works under the direction of a physician and works with specialists involved in mental health care, such as psychiatrists and therapists. Monitors patient symptoms and administers medications. Works in a mental health facility or in a hospital or other healthcare facility.
is a mission-driven nonprofit dedicated to helping women reclaim their lives from addiction. We provide trauma-informed treatment and recovery support services for women with substance use and co-occurring disorders, fostering a safe, supportive environment where women can heal, grow, and build lasting recovery. Why This Role Matters The Senior Behavioral Health Technician plays a critical frontline role in supporting women early in their recovery journey. By maintaining a safe, structured, and therapeutic environment, this position helps create the stability and consistency essential for healing and long-term recovery. What You'll Do Client SupportSafety Monitor client behavior, safety, and well-being throughout the shift Conduct regular rounds, bed checks, and wellness observations Respond to incidents and crises using calm, trauma-informed approaches Maintain a safe, respectful, and structured residential environment Milieu Management Support daily routines including wake-up, meals, groups, and transitions Reinforce program expectations, rules, and boundaries consistently De-escalate conflicts and redirect behavior with professionalism and care Client Engagement Build supportive, respectful relationships with clients Encourage participation in programming and recovery activities Model healthy behaviors and support coping skill development Group Facilitation Lead or co-facilitate structured activities such as: Life skills groups Recovery support groups Psychoeducational sessions Recreational or wellness activities Medication Line Support Assist with coordination of medication line under nursing supervision Ensure orderly and timely flow of clients during medication administration DocumentationCommunication Accurately document client interactions, behaviors, and incidents Communicate key observations and concerns to clinical and supervisory staff Participate in shift handoffs to ensure continuity of care What You Bring Required High School Diploma or equivalent 3+ years' experience in behavioral health, substance use treatment, or residential care Act 73, 33 and 34 Clearances Driver's license in good standingmotor vehicle insurance Strong interpersonal, communication, and observation skills Ability to remain calm and responsive in high-stress or crisis situations CRS Certification required within 18 months of hire Preferred Bachelor's degree in psychology or related field CPR/First Aid certification Familiarity with trauma-informed care and recovery principles Compensation Benefits and Perks Compensation is based on experience and qualifications Benefits include Health, dental, and vision insurance with minimal employee contribution Paid time off and holidays 401(k) with employer match Professional development and training opportunities Why You'll Love Working at POWER Enjoy working in lovely, peaceful spaces on our brand-new POWER Campus Easy commute with access to public transit and close to Parkway East Be part of a diverse, inclusive, and supportive workplace culture Free coffee-because every shift deserves a good start Work Schedule 24/7 residential treatment environment Day, evening, overnight, weekend, and holiday shifts required Work EnvironmentPhysical Requirements Active role requiring standing, walking, and engagement throughout the shift including navigating several flights of stairs during each shift Ability to safely respond to and manage crisis situations (per training and policy) Work involves frequent interaction in a residential treatment setting Our Commitment to You Comprehensive onboarding and training Supportive, team-oriented work environment Opportunities for professional growth and advancement Equal Opportunity Employer POWER is committed to building a diverse and inclusive workforce. We encourage applicants of all backgrounds and experiences to apply.