Complex Care Nurse Practitioner (Remote, MA License)

Complex Care Nurse Practitioner (Remote, MA License) Galileo - 2.5 Springfield, MA Job Details Full-time $78 - $90 an hour 1 day ago Benefits Paid parental leave Disability insurance Health insurance Dental insurance Parental leave Vision insurance 401(k) matching Qualifications Collaborate with healthcare professionals Spanish Google Workspace Cold calling Skilled nursing facility experience Medication reconciliation Medicare Phone communication 5 years Slack English Mid-level Long-term care facility experience Certified Family Nurse Practitioner Motivational interviewing Telehealth experience Advanced practice provider Organizational skills Patient interaction Care coordination Communication skills Geriatrics Client interaction via phone calls Family medicine Full Job Description About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer. About the Role Are you a Nurse Practitioner who thrives on connecting with patients and making a real difference in their health outcomes? Do you want to leave behind rigid, cookie-cutter systems and join a dynamic, patient-centered organization that values your creativity and clinical expertise? If you're passionate about improving outcomes at scale and energized by meaningful patient engagement, we want you on our team. At Galileo, we're transforming healthcare by delivering personalized, comprehensive care to those who need it most — underserved patients and those with complex medical needs. We use technology, data, and operational rigor to drive outcomes, and we believe the clinicians doing this work are central to that mission. We're a digital-first medical group, and we're proud of the culture we've built: inclusive, collaborative, and deeply committed to health equity. Galileo is looking for a culturally-competent Nurse Practitioner to join our Population Health team. In this role, you will use phone and video-based care to provide high-quality, comprehensive follow-up care to patients who are post-hospital discharge. Here's what you'll do: Cover our care needs for our Transitions of Care program. Day to day work includes telephonic outreach ("cold calls") and scheduled video/phone visits for patients who have recently been hospitalized and discharged.

Visits focus on:

Medication reconciliation, symptom screening, and ordering of any needed follow-up labs, medications or supplies. You will also navigate conversations with patients to build trust, explain Galileo's care model and connect them to services. Coordinate care across settings — hospital and ED transitions, pharmacies, and community providers — to keep patients connected and moving forward. Collaborate with our nursing team Be accountable to individual performance targets while contributing to team-level population health goals How We Work Galileo is a 24/7 medical group that provides high-quality, comprehensive primary care as well as transition of care follow-up. We work in 4-hour shifts (mornings, afternoons, evenings, overnight on weekdays and weekends). At 24+ hours you will be considered full-time and benefits eligible. Providers are expected to work weekends on a monthly basis, specific schedule will be influenced by total hours committed and patient care demands. We are currently looking for a Nurse Practitioner with an active license in either MA and/or CT who is available to work 32-36 hours/week. Compensation $78/hour (regular rate) and $90/hour (premium rate) About You You're a people person. You love connecting with others and have an innate ability to build rapport quickly — even on a cold call. Your curiosity and creativity come through in every patient conversation, and you're looking for an environment where those instincts are an asset, not an afterthought. You enjoy collaborating with RN and administrative colleagues. You are flexible to changing workflows and enjoy solving problems. You identify systems issues and offer suggestions for improvement. We look for passionate clinicians who are invested in solving complex problems that impact millions of lives and excited about fixing what's broken to improve care quality and health outcomes for everyone. We believe in a culture that fosters teamwork, excellence, and sound decision-making — built on mutual respect and trust. We would love to hear from you if you have the following or equivalent experience: Certified Nurse Practitioner in Adult, Family or Geriatrics Active state licensure in MA and/or CT, with the ability to obtain additional state licensures 5+ years of post-graduate clinical experience in Primary Care or Geriatrics 2 of those years may be substituted by time spent working at a Skilled-Nursing facility or Long Term Care facility Direct experience engaging Medicare and Medicaid populations managing complex, comorbid conditions Motivational interviewing skills you can draw on to help patients make meaningful behavioral changes Comfort in a digital-first environment, with experience in or a genuine appetite for virtual care delivery Solid tech proficiency; familiarity with Google Suite and Slack is a plus Excellent written and verbal communication skills Bilingual in English and Spanish, including cultural fluency, is a strong bonus How We Care for You Flexible scheduling - design the schedule that works best for YOU Competitive health, vision and dental plans Company paid short and long term disability 12 weeks paid parental leave Malpractice insurance provided, including tail coverage 401(k) with company match How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.