CNA - Treatment Technician

CNA - Treatment Technician We are seeking a highly organized and detail-oriented administrative Medical Assistant to support our mental health providers (DO, NP, PA, and Residents). Unlike traditional clinical roles, this position is primarily focused on behind-the-scenes clinical operations. The ideal candidate will thrive in a desk-based environment, acting as the critical link between patients, pharmacies, and insurance providers. While you remain a vital part of the care team, your day-to-day will emphasize medication management and administrative coordination rather than one-on-one, in-room patient care. What You'll Do (Responsibilities)

Treatment Facilitation:

Administer Spravato treatments following strict physician protocols and

FDA REMS

guidelines.

Patient Monitoring:

Observe patients during their 2-hour post-administration window, monitoring vital signs and emotional well-being to ensure safety and comfort.

Clinical Coordination:

Manage treatment schedules, handle insurance prior-authorizations, and document session notes in our EMR system.

Compassionate Care:

Provide reflective listening and support to patients during their treatment sessions, maintaining a calm and therapeutic environment.

Operational Support:

Maintain cleanliness of treatment rooms, assist with pharmacy orders, and coordinate with our team of psychiatrists. What We're Looking For (Qualifications)

Education:

High School Diploma or equivalent required; CNA or CMA with procedural experience preferred.

Experience:

Previous experience in a medical office or mental health setting (CMA, CNA, or Behavioral Health Tech experience is a huge plus).

Skills:

Exceptional empathy, attention to detail, and the ability to remain calm in clinical situations.

Certification:

Basic Life Support (BLS) or CPR certification (must be active or obtained within 30 days of hire).

Job Details Full-time:

Monday - Friday, 8:00 AM - 5:00 PM; no nights or weekends

Location:

2001 S. Woodruff Ave. Suites 9A, 9B, 11B, 15A (on-site position)

Benefits:

401(K)+Matching, Dental, Vision, Life Insurance, and PTO/Paid holidays Other Duties Participate in team meetings and training sessions. Collaborate with the front desk and billing departments to streamline patient care. Maintain an organized digital workspace

Job Type:

Full-time Pay:

$16.00 - $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Life insurance Paid time off Vision insurance

Experience:

EMR/EHR systems: 1 year (Required) medical procedural: 2 years (Required) administering injections: 1 year (Required) assisting multiple patients simultaneously: 1 year (Required) Ability to

Relocate:

Idaho Falls, ID 83404: Relocate before starting work (Required)

Work Location:

In person