Key Responsibilities Patient Communication & Triage:

Answer incoming phone calls and digital patient messages promptly; triage clinical needs efficiently to nurses and PMHNPs.

Medication & Pharmacy Coordination:

Handle prescription prior authorizations, correspond directly with pharmacies, and assist with medication care coordination.

Care Coordination:

Partner with outside medical providers, specialists, and community services to support collaborative, comprehensive patient care.

Scheduling & Referral Management:

Manage appointment scheduling, process incoming referrals, coordinate follow-up care, and provide helpful community resources to patients and families.

EHR & Clinical Support:

Assist providers with documentation in the Electronic Health Record (EHR) and generate key clinical reports to help maintain the highest standards of care.

Administrative Operations:

Work closely with clinic leadership on daily administrative tasks to maintain smooth workflows across both our virtual and physical clinic settings.

Qualifications & Requirements Experience:

Previous medical assistant experience in an outpatient psychiatric or pediatric mental health setting is preferred.

Communication Skills:

Strong, effective, and deeply empathetic communication skills with patients, families, and multidisciplinary team members.

Organization:

Exceptional time management skills and the ability to prioritize tasks efficiently in a dynamic care environment.

Technical Proficiency:

Comfort working with EHR systems, digital messaging platforms, and telehealth tools.

Location & Travel:

Willingness to work a hybrid schedule spanning our Sellwood and Lake Oswego clinics, alongside remote/virtual coordination.

Preferred :

BA in Psychology or other mental health related field Benefits Comprehensive Medical & Dental Coverage 401(k) Retirement Plan with Company Support Consistent daytime schedule (No weekends or late evenings) Supportive, collaborative team culture dedicated to provider and staff well-being How to Apply To apply, please submit your resume and a brief cover letter outlining your experience and interest in psychiatric healthcare. We look forward to meeting you!

Pay:

$23.00 - $33.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

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