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Prestige Care
Community Outreach Director - Assisted Living
Career Insights for Assisted Living Director
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Based on Oregon data
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What they do
An Assisted Living Director organizes and directs the overall operation of assisted living service facilities.
$133,925 / year median in Oregon
+22% projected growth
Job Description
What does the Community Outreach Director do? If you are outgoing, a person who can follow up, and can influence, this role is for you. You will provides strategic support and vision to the community management teams while promoting a positive image to referral sources, residents, families, and guests to the community, ultimately driving census. Why join the Prestige Care Family in the Community Outreach Director role? Not all senior living sales + marketing roles are created the same - we like to think we have something different and exceptional to offer.
- Want a sales + marketing role that really does matter? This does. You are selling a lifestyle, you are selling comfort and security, you are selling a home like setting and community where our residents truly thrive, and you, will make that happen.
- We have a strong promote-from-within culture, with a defined career path so you can level up your career to a regional or multi-site role.
- A competitive and comprehensive benefits package (medical/dental/vision/EAP/401k match, etc.) coming with 3 weeks of PTO on top of standard holidays.
- Comprehensive onboarding and training/development program for all new Community Relations Director.
- You would be part of the leadership team at our community, creating a personal brand as a senior living subject matter expert in this area in your region.
- Our 35+ year old, family-owned and operated organization (with over 80 locations in 8 states) means we aren't too small, but not too big. You are known here. In this job, every day you will…
- Initiate and carry out marketing calls and completing inbound marketing presentations by contacting discharge planners, doctors' offices, senior centers, other healthcare clinics, and other organizations. Answers telephone inquiries, sends out brochures and makes follow-up calls to close the deal.
- Collaborate with the Community Relations Director to meet census goals by ongoing communication and meets standards set by the Executive Director and other regional sales leadership.
- Conduct community tours, home visits, and assessments offering an overview of the services, lifestyle, convenience and benefits of the community, always following the company's sales process, guidelines and philosophy.
- Database documentation, paperwork, and keeping the Executive Director and department heads up to date on inquiries, tours, outreach plan and mover-ins and move-outs.
- Represent the community in welcoming prospective residents, family members, referral sources and the public in a positive, helpful, and caring manner demonstrating community mission and philosophy.
- Maintain an accurate database records of reserved and occupied units, communicating this information to the executive director and the sales and marketing director. Prepares and distributes marketing reports in a timely and accurate manner.
- Attend business and community events where referral sources, prospective residents, care givers and their advisors are in attendance.