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Job Description
Assisted Living House Manager Handy Senior Living | Residential Assisted Living Facility (RALF)
Location:
[Katy, Texas]
Compensation:
Starting at $3,200 per month
Schedule:
Flexible hybrid schedule — regular in-person facility presence required, with certain administrative work completed remotely. About the Role Handy Senior Living is seeking a dependable, organized, and compassionate Assisted Living House Manager to oversee the daily operations of one of our residential assisted living homes. This role is the operational leader inside the home. The House Manager ensures caregivers are supported and accountable, residents receive consistent and dignified daily care, the home remains organized and welcoming, family communication is handled professionally, and issues are escalated promptly to the appropriate clinical or administrative leader. This is not a stand-alone clinical or corporate executive role. You will work in conjunction with: A Registered Nurse (RN) who provides clinical oversight, medication delegation support, assessments, care plans, staff clinical education, and nursing guidance. An Administrator/Operations Team who handles higher-level operations, admissions, marketing, financial oversight, vendor strategy, compliance direction, and business growth. The ideal candidate is proactive, calm under pressure, detail-oriented, and comfortable leading caregivers while maintaining a warm, resident-centered home environment. Key Responsibilities Daily Home Operations Oversee the day-to-day functioning of the assisted living home and ensure the home operates safely, smoothly, and professionally. Conduct regular in-person walkthroughs to verify resident areas, common spaces, kitchens, bathrooms, laundry areas, supplies, and safety conditions are maintained. Ensure the home is clean, organized, adequately stocked, and prepared for residents, families, visitors, and regulatory inspections. Monitor daily routines including meals, activities, hygiene support, housekeeping, laundry, transportation coordination, and resident engagement. Identify operational problems early and coordinate timely solutions. Caregiver Leadership and Staffing Coordination Supervise, coach, and support caregivers and other direct-care staff during daily operations. Help maintain shift accountability, including attendance, punctuality, proper handoff communication, task completion, and adherence to facility expectations. Review caregiver shift notes, incident documentation, communication logs, and daily task completion for accuracy and follow-through. Assist with caregiver scheduling, call-out coverage coordination, and shift replacements in partnership with administration. Participate in onboarding, orientation, performance feedback, and corrective coaching for staff. Promote a respectful, reliable, and team-oriented work environment. Resident and Family Experience Maintain a resident-centered environment that protects dignity, comfort, safety, independence, and quality of life. Serve as a primary operational point of contact for routine family questions, concerns, updates, and non-clinical communication. Escalate clinical concerns, medication questions, significant changes in condition, behavioral concerns, falls, injuries, or emergencies to the RN and Administrator promptly. Help coordinate appointments, transportation, supplies, personal items, and routine resident needs. Support resident activities, engagement, celebrations, and a positive home culture. Documentation, Compliance, and Quality Control Ensure required non-clinical operational documentation is organized, current, and accessible. Monitor staff compliance with facility policies, safety procedures, emergency procedures, infection-control expectations, and documentation standards. Assist the RN and Administrator with preparation for inspections, audits, incident follow-up, corrective action plans, and quality-improvement initiatives. Ensure resident files, employee files, communication logs, supply records, maintenance logs, and house records are maintained according to company procedures. Report compliance risks, safety concerns, staffing gaps, or operational deficiencies immediately. Communication and Escalation Provide regular updates to the Administrator regarding staffing, resident concerns, family issues, maintenance needs, supply needs, and operational priorities. Coordinate closely with the RN on clinical concerns while respecting the RN's authority over nursing, medication management, assessments, care plans, delegation, and clinical training. Communicate professionally with families, hospice agencies, home health agencies, physicians' offices, pharmacies, vendors, and other service providers as directed. Participate in staff meetings, care conferences, family meetings, and operational meetings when needed. What This Role Does Not Primarily Own The House Manager will be supported by an RN and Administrator and is not expected to independently perform or own: Nursing assessments, care plans, medication delegation, medication-order changes, or clinical decision-making. Marketing, lead generation, sales strategy, admissions approval, or resident-placement decisions. Corporate budgeting, payroll processing, major purchasing approvals, contract negotiations, or high-level vendor management. Final regulatory, legal, financial, or clinical authority for the facility. Qualifications Experience in assisted living, memory care, senior care, group homes, residential care, healthcare operations, hospitality management, or a related leadership environment preferred. Prior experience supervising caregivers, direct-care staff, hospitality staff, or a small team strongly preferred. Strong organizational, communication, and problem-solving skills. Ability to lead with compassion while holding staff accountable to clear expectations. Comfortable using email, scheduling tools, electronic documentation systems, spreadsheets, and basic computer applications. Ability to respond appropriately to urgent resident, staffing, family, and facility issues. Understanding of dementia care, aging services, caregiving, assisted living operations, or resident safety is preferred but not required for the right candidate. Must be able to pass required background checks and meet all applicable Texas assisted living employment requirements. Reliable transportation and ability to regularly be present at the facility are required. Schedule and Work Environment This is a flexible, salaried role with a hybrid structure. The House Manager must maintain regular and meaningful in-person presence at the home to supervise operations, support staff, inspect the environment, address concerns, and maintain accountability. Some administrative duties, scheduling, communication, reporting, and follow-up may be completed remotely. This role may require reasonable availability by phone for urgent operational issues, staffing needs, or resident concerns. It is not intended to be a 24/7 on-call position, but reliability and timely escalation are essential.
Compensation Salary:
$3,500 per month Flexible hybrid schedule Opportunity to grow with a developing senior-living organization Meaningful leadership role supporting seniors, families, and caregivers How to Apply Please submit your resume along with a brief note describing your experience in assisted living, caregiving, senior care, residential operations, staff leadership, or similar environments. Handy Senior Living is committed to building warm, reliable, and well-run homes where residents receive respectful care and families have confidence in the people supporting their loved ones.