Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Tailored Care Manager Supervisor - DUR
Job
Epiphany Family Services, LLC
Remote
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
80
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Tailored Care Manager Supervisor - DUR Epiphany Family Services, LLC - 3.1 Charlotte, NC Job Details 10 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Work from home Vision insurance Employee discount Qualifications Supervisory support in social service case management Managed case managers Staff supervision Patients with traumatic brain injuries Working with individuals with neurodevelopmental disorders Team supervision Patients with cognitive disabilities Social service program staff supervision Working with individuals with cognitive disabilities Intellectual disabilities support Working with individuals with mental health conditions Clinical team leadership Working with individuals with substance use disorders Managing patients as a clinical case manager Working with individuals with intellectual disabilities Disability services Full Job Description Tailored Care Manager Supervisor - Charlotte Office Epiphany Family Services, LLC Charlotte, NC Hybrid Position (In-Office, Field Work, and Work from Home) Internal Candidates, not eligible for bonus. About the Role Epiphany Family Services is seeking an experienced Tailored Care Manager Supervisor to lead a team of Care Managers providing whole-person, integrated care to individuals with complex behavioral health and medical needs. This position supports individuals with Intellectual/Developmental Disabilities (I/DD), Traumatic Brain Injury (TBI), serious mental illness (SMI), and substance use disorders (SUD). The supervisor will ensure high-quality care management services, regulatory compliance, and strong collaboration with healthcare providers, community partners, and care teams. This role operates in a hybrid work environment, including office collaboration, community field visits, and remote work from home. Responsibilities Leadership & Supervision Supervise, mentor, and support a team of Tailored Care Managers Provide coaching, supervision, and performance management Ensure staff meet productivity and documentation standards Care Management Oversight Oversee whole-person care planning and coordination Monitor caseload assignments and service delivery Ensure care gaps are addressed and members receive appropriate services Compliance & Quality Ensure compliance with NC Medicaid Tailored Plan requirements Conduct case record reviews and quality assurance monitoring Maintain compliance with 10A