JOB RELATIONSHIPS

Responsible to the Agency Director. Consults with members of the Home Health team as appropriate.

DEFINITION OF POSITION

Lead with Heart, Manage with

Precision:

Clinical Operations Manager We are seeking a dynamic RN Leader to oversee the daily clinical heartbeat of our Home Health and Hospice nursing and CNA teams. As our Clinical Operations Manager, you won't just manage charts; you'll mentor a team of clinicians to operate at the top of their licenses while ensuring our patients receive the gold standard of coordinated care.

What You'll Do:

Drive Clinical Excellence:

Oversee the intake/referral process, facilitate interdisciplinary meetings, and ensure every care plan is individualized and effective. Empower the

Team:

Lead staff orientation, provide real-time coaching, and conduct ride-longs/rounding to ensure our clinicians feel supported and heard.

Champion Quality & Safety:

Facilitate our QAPI program, monitor infection control, and stay ahead of Medicare/Medicaid regulatory updates. Bridge the

Gap:

Step into the field or assist with patient care coordination when the team needs an extra hand—leading by example is part of our DNA. Our culture offers a collaborative environment where staff support is just as important as patient care. Join our Team and work for an agency with a true heart for patient advocacy. Responsible for the continuous improvement in assessing, developing, and delivering a well-organized plan of care as it relates to nursing services and case management. Supervises coordination of services and care for clients accepted for Home Health and Hospice and ensures the plan of care is developed, implemented, and updated. Responsible for management and development of clinical staff. Responsible for working within the scope of the Nurse Practice Act regarding judgment, nursing skills, education, and experience. Clinical Operations Manager is available during all operating hours for staff and patient needs.

QUALIFICATIONS

Professional Current license to practice as an RN in the state of North Carolina. Knowledge of current trends and techniques in nursing appropriate to practice setting. Experience working as an RN within the last three years, with at least two years clinical experience in Medical/Surgical Nursing or Public Health/Home Health/Hospice setting preferred. Knowledge of coverage issues and reimbursement regulations affecting Home Health preferred. Current BLS Healthcare Provider Certification Maintain a valid North Carolina Driver's License, auto liability insurance, and dependable transportation.

Location:

Carteret Health Care • Hospice CC7170

Schedule:

Full-time, Days, 40