Manager, Quality

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Work Shift:

Day (United States of America)

Scheduled Weekly Hours:

40

Compensation:

Union Position:

No Department Details Full scope of quality efforts; Ambulatory, Acute and LTC. Preference will go to prior experience, any process improvement training, certification. Summary Provide leadership and direction for the quality management service to assure the provision of cost effective quality improvement services that are consistent with the vision and mission of the organization. Job Description Thorough knowledge of patient care delivery principles, patient care standards, and quality improvement principles. Demonstrates a familiarity with the electronic medical record (EMR) is necessary. Thorough knowledge of clinical performance management systems (CPMS). Maintain quality net security access for applicable Sanford facilities for the purposes of data submission. Willing to make data driven, independent and timely decisions when circumstances warrant. Possess the ability to deal effectively with frontline staff, providers, leadership and regulatory agencies. Knowledgeable of nursing and medical practices and procedures. Able to collect and organize detailed information. Willing to seek out new information and knowledge and be willing to embrace new responsibilities and change. Actively participate in tasks force, committees, staff meetings, etc. to assist with the department initiatives, implement goals, and organizational strategies. Manages the process in reviewing results of performance assessments and recommends process improvements. Implements established performance improvement policies and trains employees on these policies. Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization. Assist with providing feedback in the collection and preparation of required budget information. Understand the critical components associated and required to achieve intended results and ability to generate consistent approaches for hiring, selection, retaining, and leveraging talent across the department. Assists in the training of new staff members and the development of existing staff members. Trains others on main considerations and issues related to laws and regulations in the implementation of healthcare practices. Collaborate and actively participate in measuring employee performance. Practices positive collaboration and converts difficult interactions into productive ones. Seeks opportunities to help others learn as teacher, coach, and mentor. Possesses the ability to demonstrate interpersonal skills, such as interacting effectively with other health care professionals, physicians, upper-level management, regulatory agency staff, and the general public. Obtains strong communication, facilitation, and presentation skills. Serves as both the subject matter expert on process improvement and quality programs and mentor to team members. Expected to dedicate additional time towards Sanford patient safety strategies and culture (SAFE leader trainer, coach trainer, new staff trainer, huddle board lead, etc.) and participate in other development programming. Qualifications Bachelor's degree required. Master's degree preferred.

Bachelor's degree in business administration, nursing or other healthcare related discipline required. If degree is in nursing, graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).Graduate from a nationally accredited nursing program strongly preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Minimum of five years' experience in quality, patient safety, accreditation, infection prevention and/or process improvement works required. Prior history in leadership/management is preferred. Lean Six Sigma Black Belt or Certified Professional in Healthcare Quality (CPHQ) or equivalent preferred. If a licensed registered nurse (RN), currently hold an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Quality improvement/assurance personnel with nursing backgrounds can maintain their license without seeking additional hours based on role's responsibilities. Other departments may or may not require certifications as directed by department leadership. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org. The Sanford organization owns and manages multiple distinct brands, including Sanford Health, Marshfield Clinic, and Good Samaritan, as well as Lewis Drug, Sanford Health Equip, Solutions by Sanford, Great Shots, and Blue Rock Bar & Grill. Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland. Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan. The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies. The organization's transformational virtual care initiative brings patients closer to care with access to 78 specialties. Learn more about Sanford Health's commitment to shaping the future of rural health care across the lifespan at sanfordhealth.org or Sanford Health News. Good Samaritan, one of the nation's largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care. As part of Sanford Health, an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies. The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities. Learn more about Good Samaritan's mission and commitment to delivering high quality senior care in rural America at good-sam.com.