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Job Description
Mobility Specialist
at SP+ in Bentonville, Arkansas, United States
Job Description
Mobility Specialist
Requisition
ID 2026-58460
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location
US-AR-BENTONVILLE
Location Name 91963 - (M)
XNA - NW ARKANSAS NATL AIRPORT
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2 1 AIRPORT BLVD Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City
BENTONVILLE
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province AR Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code 72713-7162 JobLocation_Header
BENTONVILLE AR
United States Position Type (Portal Searching) Part-Time Category (Portal Searching) Parking Operations
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
As a Mobility Specialist Driver, you are the front-line representative of Metropolis Parking, serving as the face of our technology-driven parking experience. You will assist customers in navigating and enrolling in Metropolis' parking technology while delivering courteous, professional service. This role requires stamina, attention to detail, and a strong customer-first mindset in a fast-paced environment.
Mobility Specialists Drivers also play a key role in ensuring compliance with parking policies, maintaining lot and garage conditions, and supporting the overall operations of Metropolis facilities. As we continue to expand our technology platform, this position offers strong growth potential for high-performing team members.
What you'll do
Greet and assist guests in parking lots and garages, providing professional and friendly service
Educate customers on Metropolis parking technology and assist with enrollment as needed
Promote positive customer relationships by consistently delivering excellent customer service
Respond to customer questions and concerns confidently and courteously
Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization
Issue parking violations in accordance with company policies
Document violations using company-provided mobile devices, including photo documentation
Maintain the cleanliness of parking lots, garages, and common areas
Identify and report debris, spills, hazards, or maintenance issues promptly
Sweep floors, collect trash, and empty trash receptacles as needed
Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep
Work independently and collaboratively as part of a team
Observe all safety protocols at all times
Perform additional duties as assigned
Qualifications
What you need
A valid state driver's license, current address, and acceptable driving record.
The ability to safely drive a manual transmission (stick shift) vehicle is a plus.
High school diploma or GED preferred, but not required
Prior parking industry experience preferred, but not required
Strong customer service orientation with a willingness to go above and beyond
Comfortable using mobile devices and technology (iPad, iPhone, Android devices)
Ability to communicate effectively in spoken English with customers and team members
Strong interpersonal and communication skills
Reliable, adaptable, and able to thrive in a fast-paced environmentPhysical and Work Environment Requirements
Ability to stand and walk for... For full info follow application link.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
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