Optical Assistant

Job description Optical Sales About us Tres Vision Group is a comprehensive medical and surgical eye practice specializing in the diagnosis and treatment of vision disorders. Primary Responsibilities Creating a one of a kind optical purchasing experience through knowledge, enthusiasm, and compassion Maintaining a clean and stocked optical Creating and submitting orders including filing to insurances Adjustments and refining spectacles Using insurance portals Other Skills and Abilities

• The use of kindness, empathy and patience when dealing with our patients
• Attention to detail
• Ability to multi-task
• Ability to work as a team member
• Cooperates and effectively communicates with all staff members and physicians about patient matters
• Strong communication and interpersonal skills
• Excellent organization abilities
• Proficiency in using EMR systems
• Ability to work in a fast-paced environment and handle sensitive information with confidentiality
• Passion for fashion and eyewear, with an eye for helping patients choose frames that enhance their appearance and suit their lifestyle
• Assist patients in selecting frames, ensure proper fit and provide instructions on contact lens care and use
• Offer guidance on cleaning and maintaining eyeglasses and contact lenses to ensure longevity
• Address patient concerns promptly, provide excellent service and follow up to ensure satisfaction
• Process patient payments, submit insurance claims and resolve any billing issues
• Track inventory levels, order supplies as needed and inform patients when their eyewear is ready for pickup
• Keep optical area neat and tidy and sanitize equipment
• Create attractive window displays and in-store promotions to draw in patients and highlight special offers. Customer Service
• Excellent customer service skills are essential
• Effectively work with others with courtesy, tact, friendliness, enthusiasm, compassion, and a caring and helpful nature Attendance Standards
• Punctuality, attendance, scheduling of absences Flexibility
• Adjustment to change, resetting of priorities, time management skills, resourcefulness, initiative Physical Requirements
• Standing and walking: Ability to stand and walk for extended periods while assisting patients and performing tasks
• Proficient use of hands and fingers to handle, adjust, and fit eyeglasses
• Good vision to perform detailed tasks such as as reading prescriptions , conducting eye exams and inspecting eyewear
• Clear and effective verbal communications skills to interacts with patients and team members
• Adequate hearing to communicated with patients and colleagues and to use diagnostic equipment

• PAY IS BASED ON EXPERIENCE

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off

Schedule:

8 hour shift Monday to

Friday Education:

High school or equivalent (Preferred) Education or experience as an ophthalmic technician particularly with training in refractometry like that of a Certified Ophthalmic Technician, is beneficial

Experience:

Optical experience: 1 year (Required)

Work Location:

MULTIPLE LOCATIONS

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off

Work Location:

In person