Requisition ID:

941539\nStore #:00T178 Southeast Eye Group Clayton\n

Position:

Full-Time\n

Total Rewards:

Benefits/Incentive Information South East Eye Group has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization withinEssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.

Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.

JOB DESCRIPTION GENERAL FUNCTION

The Optometric Technician ensures all patients receive the highest quality Optometric care while receiving an eye exam. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.

MAJOR DUTIES & RESPONSIBILITIES

Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.\nPerforms various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging.\nPerforms tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.\nAttentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.\nIdentifies situations involving dissatisfied patients and acts quickly for resolution.\nPerforms work accurately and thoroughly despite time pressure and patient volume.\nHandles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.\nSupports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders.\nEffectively utilizes appointment book/scheduling procedures and computer operation/ procedures.\nOperates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, by following operational processes and standards.\nMaintains safe working environment for all team members and patients.\nSupports compliance of visual merchandising in the exam lanes, assesment room and contact lens area.\nAdapts to various examination scenarios and is personable with patients and staff.\nPerforms all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have\nResponsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.\nWorks weekends and evenings in support of the business needs (varies by location).\nAdheres to attendance and daily time keeping requirements.\nAdheres to all company policies and procedures.\nConsistently maintains proper dress code.\nPerforms other functions as assigned by Practice Manager or business needs.

BASIC QUALIFICATIONS

High School graduate or equivalent 2+ years' experience in optometry, ophthalmology or healthcare setting Knowledge of optical and medical terminology\nUnderstanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.)\nCoaching skills\nStrong communicator and listening skills\nProblem solving ability\nOrganization skills\nStrong interpersonal skills\nAbility to assess priorities, address multiple tasks and deadlines in fast-paced environment\nAbility to work autonomously\nKnowledge of office environment\nStrong basic math skills

PREFERRED QUALIFICATIONS

Experience in healthcare\nPrevious experience in customer service, retail and/or optical\nOptometric technician certification This posting is for an existing vacancy within our business.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com We are an Equal Opportunity Employer. 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Optometric Technician - South East Eye Group (Clayton)