Requisition ID:

938819 Store #: 005579 LensCrafters

Position:

Full-TimeTotal Rewards:

Benefits/Incentive Information LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

\nGENERAL

FUNCTION

\nThe Optometric Technician ensures all patients receive the highest quality Optometric care while receiving an eye exam. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.

MAJOR DUTIES & RESPONSIBILITIES

Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.\nPerforms various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging.\nPerforms tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.\nAttentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.\nIdentifies situations involving dissatisfied patients and acts quickly for resolution.\nPerforms work accurately and thoroughly despite time pressure and patient volume.\nHandles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.\nSupports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders.\nEffectively utilizes appointment book/scheduling procedures and computer operation/ procedures.\nOperates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, by following operational processes and standards.\nMaintains safe working environment for all team members and patients.\nSupports compliance of visual merchandising in the exam lanes, assesment room and contact lens area.\nAdapts to various examination scenarios and is personable with patients and staff.\nPerforms all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have\nResponsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.\nWorks weekends and evenings in support of the business needs (varies by location).\nAdheres to attendance and daily time keeping requirements.\nAdheres to all company policies and procedures.\nConsistently maintains proper dress code.\nPerforms other functions as assigned by Practice Manager or business needs.

BASIC QUALIFICATIONS

High School graduate or equivalent 2+ years' experience in optometry, ophthalmology or healthcare setting Knowledge of optical and medical terminology\nUnderstanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.)\nCoaching skills\nStrong communicator and listening skills\nProblem solving ability\nOrganization skills\nStrong interpersonal skills\nAbility to assess priorities, address multiple tasks and deadlines in fast-paced environment\nAbility to work autonomously\nKnowledge of office environment\nStrong basic math skills

PREFERRED QUALIFICATIONS

Experience in healthcare\nPrevious experience in customer service, retail and/or optical\nOptometric technician certification\nThis posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. 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