Eyewear Consultant Branford Optometric Associates Branford, CT Job Details Full-time $25 - $37 an hour 19 hours ago Benefits Health insurance 401(k) Paid time off Vision insurance Employee discount Referral program Qualifications Retail optometry experience Retail sales transactions Retail customer service procedures Anatomy knowledge Eyewear frame adjustment Electronic health records (EHR) management Medical coding Basic math Ophthalmology HIPAA Patient service State healthcare regulations Cash register operations Medical records Patient care Health information regulatory compliance Retail store product knowledge Clinical confidentiality policies Managing patient records POS systems Medical terminology Spectacle lens dispensing Full Job Description Job Summary Join our dynamic team as an Eyewear Consultant, where your passion for optics and exceptional customer service will shine! In this energetic role, you will guide clients through their eyewear journey, from selecting stylish frames to ensuring perfect fits and optimal vision correction. You'll leverage your knowledge of optical products, medical terminology, and health regulations to deliver personalized solutions that enhance our customers' lives. This position offers a vibrant environment where your expertise in retail sales, laboratory procedures, and healthcare compliance will make a meaningful impact every day. The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times.

Primary responsibilities include:

Review Physician's prescriptions and orders based on medical charts Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences with a basic understanding of lens fundamentals. Provide honest but compassionate feedback about aesthetic choices in frames Achieve sales goals and quotas as determined by office staff while attending to patients' specific needs and desires Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety Measure and fit eyeglasses properly. Perform basic adjustments and repairs of eyewear. Place optical orders with a general understanding of insurance benefits Experience & Skills Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 1+ years of experience and: Good organizational and multitasking abilities Coachable-open to feedback and continual improvement Willingness to learn and develop new skills Flexible and adaptable Professional phone and office etiquette required Optical experience is preferred but not necessary-we will train the right person Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status:

Full-time (FT)

Exemption:

Non-exempt Requirements Prior retail optometry or optical experience with knowledge of eyewear fitting, dispensing, and adjustment techniques. Familiarity with ophthalmology principles, anatomy knowledge, physiology concepts, and basic math skills for accurate measurements. Understanding of HIPAA regulations, medical coding, clinical confidentiality policies, and state healthcare regulations related to eye care. Experience working with EMR/EHR systems like Epic or similar platforms for managing patient records. Strong customer service skills with the ability to communicate complex medical terminology clearly and professionally. Laboratory experience in optics or optical laboratory processes is highly desirable. Ability to operate POS systems efficiently while demonstrating attention to detail in cash register operations. Join us as an Eyewear Consultant and become part of a vibrant team dedicated to improving vision health through expert guidance and personalized service! We value energetic professionals who are eager to learn, grow their skills in optics and healthcare regulations, and deliver outstanding customer experiences every day.

Pay:

$25.00 - $37.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Employee discount Health insurance Paid time off Referral program

Work Location:

In person