Daily Responsibilities:

Guide patients in selecting eyewear that fits their face, lifestyle, and vision needs—while helping them feel confident and cared for. Educate patients on lens options, eyewear care, and how to get the most out of their glasses. Manage front-desk tasks like insurance verification, scheduling, and benefit authorizations with accuracy and confidence. Place and process eyewear orders with precision—and troubleshoot when challenges arise. Make minor repairs and adjustments to ensure a comfortable, proper fit for every pair. Build lasting relationships with patients that keep them coming back. Stay on top of your development, completing training, certifications, and growth milestones. Ability to travel to support other locations only if needed. This Role Is NOT for

You If:

You prefer repetition and routine over opportunities for growth in knowledge and skills. You struggle in high-energy environments or dislike frequent change. You tend to wait for direction rather than taking initiative. You get flustered or frustrated when things don't go exactly as planned. You are not open to coaching, feedback, or ongoing training. You will be a

GREAT Fit If:

You love helping people and take pride in making their day better. You are excited about a job where you're constantly learning and growing. You communicate clearly and confidently—even when trying something new. You can juggle multiple tasks while staying organized and focused. You appreciate feedback and use it as a tool to improve. You take ownership of your work and strive to get things right the first time. You show up on time, stay dependable, and take your responsibilities seriously. Availability to work during office hours (including some Saturdays)

Perks & Benefits:

Paid Time Off and Paid Holidays 401(k) Retirement Plan Health, Dental, and Rx Insurance 100% Paid Parental Leave Free Eye Exams & Glasses (including immediate and extended family discounts)

Company-Paid Life Insurance Starting Pay:

$17.00/hour base o Opportunities to complete Certifications for additional wage increases!

Bilingual Pay Eligibility :

fluency in another language(s), increase to base pay below: o Spanish, ASL, French Creole & Burmese This Is More Than a Job. It's Your Start. Training is mandatory and paid. You'll attend a two-week training course at our corporate office in Indianapolis. No absences are allowed—we invest heavily in your success and need your full commitment. This role combines service and precision. You'll need strong people skills and attention to detail. We hire for mindset. 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