An Optician fits eyeglasses and contact lenses according to prescriptions written by optometrists and ophthalmologists. Helps customers choose eyeglass frames and contact lenses, and repairs or refits broken frames. Works in the office of an optometrist or physician, or in a store that sells eyeglasses.
Provides assistance for the Optometry Clinic by courteously meeting and greeting individuals presenting themselves to the Optometry Clinic. Verifies eligibility, insurance, alternate resource eligibility, and coverage, by contacting patient insurance carrier. Accurately conveys patient insurance benefits regarding optical hardware Schedules optometry appointments using the NextGen scheduling system. Works closely with appropriate staff in the Business Office, to accurately and timely enter charges for all optical orders. Ensures collection of payment prior to ordering patients' glasses or contact lenses; maintains optometry patient's data integrity. Works with the Accounting Department to coordinate patient vendor payment activities. Accurately and timely compiles all lab fees and submits for payment Ensures the Optometry schedules are accurate. Records patient information regarding broken appointments and cancellations, along with maintaining a short call list of patients; manages fast call services. Provides secretarial/clerical support to the Optometrist. Prepare check requests and purchase orders. Maintains office supplies. Prepares correspondence, copying, faxing; takes and routes accurate telephone messages. Opens, routes, and distributes mail in accordance with established policies. Ensures patient confidentiality. Performs frame measurements, adjustments, and repairs necessary to assure glasses are cosmetically, physically, and optically optimum. Able to fill out prescription order forms/referral forms, verify prescriptions of contact lenses and glasses received from the optical laboratories. Places order for glasses and contact lenses with vender. Performs lensometry, auto-refraction, OCT/retina photography along with other optometry equipment as necessary. Teach patients the proper use and care of contact lenses and/or eyeglasses. Understand frame inventory, optical supplies/tools, and the billing process for services rendered. Performs a variety of other duties as assigned by supervisor.
Education, Experience, and Licenses:
Requires a high School diploma or GED. Requires a minimum of six (6) months' general training and skills in optometry clinic; one (1) year preferred. OR equivalent combination of education, training and experience.
Driving Requirements:
Employees may be required to drive for work-related purposes and must maintain a valid Oregon Driver's License (ODL), meet company vehicle insurance requirements, and provide proof of personal vehicle insurance.
Qualifications, Registrations, and Certifications:
Requires certification as Paraoptometric or Optician or within (6) months of employment. Current CPR/First Aid Certification Requires knowledge of fax machine, copy machine, Visa machine, 10 key, and multi-line telephones. Knowledge of NextGen EHR preferred. Knowledge of and sensitivity to Native American culture required.
Environmental Factors and Conditions/Physical Requirements:
Continually requires the ability to express or receive detailed information or important instructions through oral communication. Continually requires working with fingers rather than the whole hand or arm. Requires repetitive movement of wrists, hands and/or fingers. Often requires walking or moving about to accomplish tasks. Requires standing and/or sitting for sustained periods of time, raising objects from a lower to a higher position and/or moving objects horizontally. Occasionally requires lifting of up to 20 pounds. This position is frequently subject to inside environmental conditions which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions. Supports a safe work environment by performing all duties in accordance with Tribal safety policies and procedures, and Emergency Management Plan. Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of, or receive, certain health vaccinations. May be called upon to serve as a Disaster Reservist during emergencies. Local travel is occasionally required. Travel outside of the state is infrequently required.
Background Check:
Candidates for this position will be subject to criminal and character background checks and may be subject to fingerprinting. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
