A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
Join a Team That Puts YOU First! At The Pines Home Health and Hospice, we do things differently.
Our philosophy is simple:
our team comes first. When you feel supported, empowered, and valued, you deliver the kind of care that changes lives. That's why we invest in your growth from day one—through mentorship, ongoing education, and a culture that encourages intelligent risk-taking and innovation. If you're passionate about making a difference and want a career that grows with you, The Pines Home Health and Hospice is the place to be! Bringing Dignity and Care to Every Patient Journey As a Home Health and Hospice Liaison , you'll serve as a trusted resource in the community, building relationships with healthcare providers and guiding families toward compassionate home health and hospice services. Your efforts will help patients access the care they need while driving growth for our agency. Key Responsibilities Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources. Educate healthcare professionals and community groups about home health and hospice services and benefits. Serve as a knowledgeable, compassionate resource for patients and families during the referral and admission process. Document outreach activities and maintain accurate records of interactions. Ensure all messaging reflects our commitment to dignity, comfort, and quality care. Collaborate with care coordination teams to support smooth transitions for patients. Monitor community needs and identify opportunities to improve access to home health and hospice care. Requirements Bachelor's degree in Marketing, Business Administration, or related field preferred. Minimum 3 years of healthcare marketing experience; home health and/or hospice experience strongly preferred. Strong communication, relationship-building, and public relations skills. Ability to work independently while maintaining a compassionate, patient-first approach. Demonstrated organizational skills and ability to meet outreach goals. Benefits Flexible schedules Medical / Dental / Vision Insurance Paid Time Off 401(k) matching Employee assistance program
FSA / HSA
Life insurance Employee Referral Program The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc.
