Title:

Patient Billing Advocate Location:

Fountain Valley Department:

Physician Billing -

Svc Staff Status:

Fulltime Shift:

Days (8hrs shifts)

Hybrid Pay Range:

$22.50/hr - -$31.57/hr At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability.

Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork. Purpose Statement / Position Summary The Patient Billing Advocate is responsible for providing the highest level and quality while advocating for patients to address out of pocket costs or direct inquiry from insurance. Demonstrates a personal commitment to understanding, meeting and exceeding the needs of fellow employees They are accountable for closing the loop for patient inquiries to our department and reaching out to patients with self-pay balances. Essential Functions and Responsibilities of the Job Demonstrate strong verbal and written communication skills.\nProvide professional and courteous service to all customers.\nMaintain clean, well-organized, properly stocked and secure working area.\nMaintain complete patient/employer confidentiality per company and HIPAA requirements.\nPerform job functions in accordance with current departmental and company Standards, Polices and Procedures.\nAttend and participate in mandatory meetings.\nAccommodate changes in workload within the department.\nInform leadership when problems may interfere with work being completed on time.\nUse initiative to resolve problems with appropriate action and follow through.\nRemain informed of MCMF and private practice financial assistance programs. Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities.

Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. 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