Care Navigator (Credible Messengers) - TEMPORARY

Care Navigator (Credible Messengers)

• TEMPORARY

  Orange, CA Job Details Temporary | Full-time $21
• $23 an hour 16 hours ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance Life insurance Qualifications Spanish Phone communication Customer service Caseload management Writing skills Support groups Mentoring Passenger pickup and drop-off Interdisciplinary behavioral health coordination Patient transport Communication skills Entry level Community resource coordination

Full Job Description Position Summary :

Reports to the Peer Restorative Coordinator, the primary responsibility of the Care Navigator is to ensure organizational effectiveness by providing leadership for the development and sustainability of the organization's programs and partnerships.

POSITION WILL BE ONLY FROM MAY 2026-DECEMBER 2026.

Essential Functions/Responsibilities Work with multidisciplinary team to provide support to client's in-custody as well as immediately following their release from custody within various Orange County jails and juvenile custody facilities. Maintain an ongoing caseload of up to 65 clients engaged in mentoring services and court advocacy, including linkages and to community resources; help securing documents like driver's license, identification, services; court mandated classes; tattoo removal; job search services; skill building such as resume writing; enrollment in education and/or vocational programs; and enrollment in college, certification programs, and other long-term/wait list programs for youth and transitional aged youth who have been recently released from incarceration and re-entering the community. Provide one-on-one mentoring with clients during release hours within the program home-base setting. Help clients with system navigation post-release including conducting follow-up phone calls the day after release and conducting site visits with team members to housing placements to ensure they are appropriate and or to ensure client is adjusting back into community with family/caregiver placement. Transport clients as needed to appointments (i.e. Probation check in, arrive to housing placement) within the post-release and for community integration opportunities with support from multidisciplinary team. Work with YTP staff to ensure clients seamlessly transition to ongoing support. Will support team caseload by participating in team check-ins, consultations, and treatment planning to be prepared to provide behavioral health recovery interventions as guided by the treatment team. Support facilitating weekly groups as assigned with other YTP staff members. Prepare and submit weekly case notes to the Peer Restorative Specialist Coordinator. Participate in trainings, outreach events, perform assign duties, and submit timecards/leave requests according to deadlines. Commit to the agency's Mission, Vision, and Values; represent actions that define the overall philosophy and objectives of the agency. Must work a flexible later evening shift (ranging from 9AM-5:30PM to 10:30AM-7PM) and weekends as needed to support the program and leadership. And other duties as assigned. Education and Experience Must have lived experience with incarceration. Must be familiar and/or comfortable using a trauma-informed approach. Bilingual in Spanish or other threshold languages is preferred. Other Qualifications Must have the ability to work both independently and as a member of a team. Must be willing to learn and maintain a positive attitude. Must adhere to policies regarding professional ethics, appropriate boundaries, and client confidentiality. Ability to demonstrate respect for cultural, gender, and lifestyle diversities of clients and staff.

Background Check Requirement:

The successful candidate for this position will be required to pass or clear two background checks. The first background check (Livescan) will be conducted by Project Kinship as per our policies and procedures. The second background check (OC Probation Background clearance) will be conducted by Funders through our contracted vendors, after the candidate is hired with Project Kinship, in accordance with our contractual agreements. Failure to pass either of these background checks may result in the withdrawal of the job offer or termination of employment. Tuberculosis (TB)

Clearance:

The successful candidate for this position will be required to provide documentation of a clear TB (tuberculosis) test or shot, in compliance with Project Kinship's policy. Failure to provide proof of TB clearance may result in the withdrawal of the job offer or termination of employment. Competencies Customer Service

• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills
• Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. Written Communication
• Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information. Teamwork
• Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests. Professionalism
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Language Skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Working Conditions Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; climb stairs; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. Sits for extended periods of time at a computer work station or desk. Work Environment Environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Requires work with the public. Job tasks are performed in close proximity to other people. Requires contact with others face to face, by telephone, and in the field. Required duties will be performed primarily during evening, weekend, and graveyard hours and can be in an outdoor setting. Project Kinship is committed to equal employment opportunities to all employees and applicants, without regards to any protected status in accordance with applicable law in regards to all aspects of employment practices. The above statements are intended to describe the general nature and level of work performed for this position and are not an exhaustive list of duties and responsibilities. Project Kinship's management team reserves the right to amend and change responsibilities to meet business and organizational needs.

Pay:

$21.00

• $23.

00 per hour

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person