Apply Below Healthcare Navigator ($19.89
46 per hour) To be considered for this position please complete our online application and upload your resume. Position Summary The Health Navigator is a non-certified position that will be trained to assist providers before, during, and after patient appointments. Once trained, this position will work independently under the direction of their manager and provider team to provide an exceptional experience for our patients. Productivity and Expectations The Health Navigator position is an essential component to the success of High Plains Community Health Center (HPCHC). This position is expected to prioritize time and responsibilities in the following manner: 85%: Care Coordination Assists patients with needed language or translation services. Works with the team to develop a patient-centered care plan. Uses knowledge of patient's background and support system to address issues and revise a plan as indicated. Helps patients with necessary paperwork to enroll in services and the facilitation of financial support. Assists patients as needed with transportation arrangements. Assess barriers to care for collaborative patients and implement and adhere to plans to reduce those barriers. Becomes a bridge for the gap between the patient and the medical system to accessing medical care. Provides a link to follow-up services. Reinforces patient self-management goals and coach to support lifestyle changes. Disseminates education and educational material to the patient, family, and community. Organize group education for the community and at HPCHC. Regularly review patient's social determinants of health questionnaires and provide resource referrals as appropriate. Forms partnerships with community-based organizations and assist patients with accessing community resources. Assists patients in accessing services and programs offered at High Plains. Outcome audit reports are reviewed and patients in need of care are contacted and encouraged to get their outcome goals current. Effectively communicates with patients and provider teams. Successfully communicates patient plans and concerns to providers and their teams. Manages referrals entered by provider per protocol, ensuring appointments are made, patients and consultants have the information for the appointment and results are received back to the provider. Provides presentations to High Plains teams regarding patient outcomes. Works with grants specific to patient navigation services to meet benchmarks for patient care that are determined by the grant documents. Provides presentations to High Plains staff about deliverables and benchmarks of their patient panels. Communicates patient plans and concerns with healthcare providers. Collects and provides monthly data to funder, partners, and provider teams. Data is accurate, complete, and entered within 24 hours of patient interaction. 15%: General Duties Participates in Patient Centered Medical Home, Quality Assurance, Quality Improvement and Risk Management tasks per plans developed by HPCHC. Organizes and provides training to staff members regarding programs offered at HPCHC. Completes required trainings to use motivational interviewing skills to assist patients. Completes required and provided patient navigation training. Completes online education modules as required. Qualifications High School Diploma or equivalent required. Associate's Degree preferred. Complete patient navigation training and obtain certification within one year of employment. Prior medical field experience preferred. Prior customer service skills necessary to provide a positive experience necessary when they speak to patients and employees in person and on the phone is preferred. The position requires working knowledge of modern office practices and procedures. This includes but is not limited to: Proficiency in using the Internet, Microsoft Office programs and general computer skills. Skill in operating office equipment such as copier, fax machine, scanners, etc. General Requirements Demonstrates commitment to the organizational mission, vision, and values. Maintains knowledge of federal and state regulations related to FQHC's and relative practice area. Exhibits the ability to make sound decisions for delivery of care/services. Demonstrates effective relationships with clinic staff, patients, public, outside vendors/agencies, and providers. Communicates effectively; demonstrates ability to speak, read, and write professionally, as well as compile, analyze and present information in English. Maintains confidentiality of patient information. Exercises professional judgment, courtesy, and professionalism in daily interactions with others. Works both independently and as part of a team. Displays time management and organizational skills to consistently meet deadlines. Performs other duties as required. There will be opportunities for other duties as this position may evolve and policies and training may change. Reasonable accommodations will be reviewed, and modifications may be made according to ADA guidelines. This position utilizes proper body mechanics, transfer/lifting techniques, and appropriate equipment to minimize fall risk to patients and/or injury to self. This is an OSHA Category 1 position. Full Time Benefits Health, Dental, & Vision Insurance with four affordable Cigna Health Plans. Basic Group Life / AD&D Insurance provided by employer. Voluntary life insurance and short term disability options. Supplemental insurance offered at group rates through AFLAC. Paid Time Off (PTO)
- 18.5 days per year (increases with employment tenure). Holidays
- 12 paid holidays. FAMLI
- Paid family and medical leave benefits. 401K Plan
- Match and Profit Sharing Options after 1 year of employment.
Employee Assistance Program. Flexible Spending Accounts (FSA). Limited Purpose FSA (Available to HSA Members). Dependent Care FSA. Health Savings Account (HSA).
Deadline for applying:
This posting will remain open and accepting applications until the position is filled.
Additional Information Position Type :
Full Time Shift :
Day Wage:
$19.89 to $25.46 per hour Contact Information Human Resources 201 Kendall Drive Lamar, Co 81052
Email:
people@highplainschc.net Healthcare Navigator 2.9 2.9 out of 5 stars 201 Main Street, Lamar, CO 81052 $19.89
- $25.46 an hour
- Full-time High Plains Community Health Center 9 reviews $19.89
- $25.46 an hour
- Full-time Apply Below Healthcare Navigator ($19.89
- $25.
46 per hour) To be considered for this position please complete our online application and upload your resume. Position Summary The Health Navigator is a non-certified position that will be trained to assist providers before, during, and after patient appointments. Once trained, this position will work independently under the direction of their manager and provider team to provide an exceptional experience for our patients. Productivity and Expectations The Health Navigator position is an essential component to the success of High Plains Community Health Center (HPCHC). This position is expected to prioritize time and responsibilities in the following manner: 85%: Care Coordination Assists patients with needed language or translation services. Works with the team to develop a patient-centered care plan. Uses knowledge of patient's background and support system to address issues and revise a plan as indicated. Helps patients with necessary paperwork to enroll in services and the facilitation of financial support. Assists patients as needed with transportation arrangements. Assess barriers to care for collaborative patients and implement and adhere to plans to reduce those barriers. Becomes a bridge for the gap between the patient and the medical system to accessing medical care. Provides a link to follow-up services. Reinforces patient self-management goals and coach to support lifestyle changes. Disseminates education and educational material to the patient, family, and community. Organize group education for the community and at HPCHC. Regularly review patient's social determinants of health questionnaires and provide resource referrals as appropriate. Forms partnerships with community-based organizations and assist patients with accessing community resources. Assists patients in accessing services and programs offered at High Plains. Outcome audit reports are reviewed and patients in need of care are contacted and encouraged to get their outcome goals current. Effectively communicates with patients and provider teams. Successfully communicates patient plans and concerns to providers and their teams. Manages referrals entered by provider per protocol, ensuring appointments are made, patients and consultants have the information for the appointment and results are received back to the provider. Provides presentations to High Plains teams regarding patient outcomes. Works with grants specific to patient navigation services to meet benchmarks for patient care that are determined by the grant documents. Provides presentations to High Plains staff about deliverables and benchmarks of their patient panels. Communicates patient plans and concerns with healthcare providers. Collects and provides monthly data to funder, partners, and provider teams. Data is accurate, complete, and entered within 24 hours of patient interaction. 15%: General Duties Participates in Patient Centered Medical Home, Quality Assurance, Quality Improvement and Risk Management tasks per plans developed by HPCHC. Organizes and provides training to staff members regarding programs offered at HPCHC. Completes required trainings to use motivational interviewing skills to assist patients. Completes required and provided patient navigation training. Completes online education modules as required. Qualifications High School Diploma or equivalent required. Associate's Degree preferred. Complete patient navigation training and obtain certification within one year of employment. Prior medical field experience preferred. Prior customer service skills necessary to provide a positive experience necessary when they speak to patients and employees in person and on the phone is preferred. The position requires working knowledge of modern office practices and procedures. This includes but is not limited to: Proficiency in using the Internet, Microsoft Office programs and general computer skills. Skill in operating office equipment such as copier, fax machine, scanners, etc. General Requirements Demonstrates commitment to the organizational mission, vision, and values. Maintains knowledge of federal and state regulations related to FQHC's and relative practice area. Exhibits the ability to make sound decisions for delivery of care/services. Demonstrates effective relationships with clinic staff, patients, public, outside vendors/agencies, and providers. Communicates effectively; demonstrates ability to speak, read, and write professionally, as well as compile, analyze and present information in English. Maintains confidentiality of patient information. Exercises professional judgment, courtesy, and professionalism in daily interactions with others. Works both independently and as part of a team. Displays time management and organizational skills to consistently meet deadlines. Performs other duties as required. There will be opportunities for other duties as this position may evolve and policies and training may change. Reasonable accommodations will be reviewed, and modifications may be made according to ADA guidelines. This position utilizes proper body mechanics, transfer/lifting techniques, and appropriate equipment to minimize fall risk to patients and/or injury to self. This is an OSHA Category 1 position. Full Time Benefits Health, Dental, & Vision Insurance with four affordable Cigna Health Plans. Basic Group Life / AD&D Insurance provided by employer. Voluntary life insurance and short term disability options. Supplemental insurance offered at group rates through AFLAC. Paid Time Off (PTO)
- 18.5 days per year (increases with employment tenure). Holidays
- 12 paid holidays. FAMLI
- Paid family and medical leave benefits. 401K Plan
- Match and Profit Sharing Options after 1 year of employment.
Employee Assistance Program. Flexible Spending Accounts (FSA). Limited Purpose FSA (Available to HSA Members). Dependent Care FSA. Health Savings Account (HSA).
Deadline for applying:
This posting will remain open and accepting applications until the position is filled.
Additional Information Position Type :
Full Time Shift :
Day Wage:
$19.89 to $25.46 per hour Contact Information Human Resources 201 Kendall Drive Lamar, Co 81052
Email:
people@highplainschc.net
