Patient Navigator - Junior

Reports to:

Navigator Manager Job Description:

We are seeking a dedicated and compassionate individual to join our team as a Patient Navigator Tier 1. In this role, you will play a crucial part in ensuring smooth patient experiences and efficient administrative processes within our healthcare facility.

Responsibilities:

Handle inbound patient calls and provide assistance with inquiries. Schedule and verify routine patient appointments. Update and enter required patient information into the system, ensuring accuracy. Maintain strict patient confidentiality at all times. Process credit card payments securely. Intake clinical information and route it to the appropriate department. Cross-train in front reception duties, including greeting patients and visitors, check-in/check-out procedures, obtaining patient identification and insurance information. Schedule return appointments and handle rescheduling/confirming appointments. Prepare patient charts for the next day and notify patients of co-pay/previous balance. Collect and process payments accurately. Assist with filling, scanning, and indexing as needed. Complete daily reporting and perform other tasks as required. Other duties as assigned Job description and responsibilities subject to change

Qualifications:

Patience, a positive attitude, compassion, and empathy. Strong customer service skills. Ability to work collaboratively and multitask in a fast-paced environment High school education, degree preferred Accurate Typing and communication skills Knowledge of medical terminology helpful Ability to exercise flexibility and adaptability in work habits and to effectively work well with others Strong Organization Skills If you are a dedicated professional with the required skills and experience, we invite you to join our team and contribute to the success of our healthcare facility. to make a positive impact on patient care and administrative efficiency

Job Type:

Full-time Salary :

$20.00-$22.00 per hour

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Weekends as needed

Work Location:

In person