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Hermanos de la Calle
SSVF Healthcare Navigator
Career Insights for Patient Advocate / Navigator
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Based on Florida data
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What they do
A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
$46,294 / year median in Florida
+16% projected growth
Job Description
The healthcare navigator position provides services that include connecting veterans to VA health care benefits or community health care services where veterans are not eligible for VA care. SSVF health care navigators provide case management and care coordination, health education, interdisciplinary collaboration, coordination, and consultation, and administrative duties. SSVF Health care navigators work closely with the veteran's primary care provider and members of the Veteran's assigned interdisciplinary treatment team. The health care navigator possesses excellent judgment and has al least two years of experience in a health care or social services area of practice. The health care navigator will act as a liason between the agency and the VA or community medical clinic and works with a population of veterans with complex needs who require assistance accessing health care services or adhering to health care plans. The SSVF health care navigator works closely with the Veteran's assigned multidisciplinary team, including medical, nursing, and administrative specialist, and case management personnel. The SSVF health care navigator works within this team to provide timely, appropriate, Veteran centered care equitability. The SSVF health care navigator works collaborately with the team and the Veteran to identify and address systems challenges for enhanced care coordination as needed.