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Northland Family Planning Centers

Appointment Center Representative, Appointment setter

Entry-Level JobVerifiedNo experience needed
Pay: $17/hr
Posted: 1 week ago
Location: Sterling Heights, MI (Onsite)
Last Updated: 5 days ago
Hours: Full-Time
Expires: 9/29/2026

Career Insights for Patient Advocate / Navigator

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What they do

A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.

$48,559 / year median in Michigan

+14% projected growth

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Job Description

Appointment Center Representative, Appointment setter Northland Family Planning Centers - 2.8 Sterling Heights, MI Job Details Full-time $17 an hour 5 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Life insurance Qualifications Active listening Family planning No experience needed Healthcare consultation Client interaction via phone calls Full Job Description Michigan is a safe state!
WE ARE HIRING AND WOULD LOVE FOR YOU TO JOIN OUR TEAM IN PROVIDING COMPASSIONATE ABORTION CARE FOR PREGNANT PEOPLE IN MICHIGAN AND SURROUNDING STATES!
MAKE
YOUR PASSION, COMPASSION, & ENTHUSIASM A CAREER!
THIS
IS YOUR TIME TO SHINE!
We are looking for amazing full time people to be a part of our Patient Care Coordinator Staff for our medical office! Our Patient Care Coordinators work with patients over the phone to help them navigate their feelings, the abortion process, and schedule appointments.
PRIMARY DUTIES
Unbiased phone counseling and education for pregnancy options, abortion care and birth control Phone counseling related to medical services and informed consent, including information about the abortion procedure, screening for medical and emotional health conditions and reviewing best homecare instructions Engage in active listening, provide possible solutions and ensure that callers feel supported and valued Follow up with callers on concerns/questions and ensure resolution. Since many of our patients find it easiest to call us when they are most available, we are open Saturdays! All positions include Saturdays with a day off during the week. No Sunday's or evenings!
NO EXPERIENCE?
?
NO WORRIES!
WE
WILL TRAIN YOU!
We invest a phenomenal amount into our employees, which is one of the things that make us fantastic to work for! We provide abortion care counseling, pregnancy options and birth control training. In addition to the best customer service/problem solving training that will be beneficial to you throughout not just your career, but life.
WHY NORTHLAND?
Help make the world a better place...and get paid doing it! Become a part of a wonderful team that is committed to high quality, reproductive healthcare AND social justice. Extensive in-house training. See above. Room for career advancement Have a job that you are proud of and a fulfilling career
COMPENSATION
Entry level positions= $17 hr to start with a path to $19 in the first year. Insurance Benefits = medical, dental & life for employees 3 weeks paid time off within the first year plus paid holidays! Northland Family Planning is an Equal Opportunity Employer Apply today!
IT'S EASY!
Email your resume to: jobs@ northlandfamilyplanning.com
NO PHONE CALLS PLEASE APPLY TO THE JOB AND WAIT FOR A RESPONSE EMAIL!
COME
JOIN OUR TEAM AND EXPERIENCE THE NORTHLAND DIFFERENCE!
Job Type:
Full-time Pay:
$17.00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off
Work Location:
In person