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CH
CHI Health Clinic
Appointment Scheduler
Career Insights for Patient Advocate / Navigator
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Based on Nebraska data
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What they do
A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
$52,473 / year median in Nebraska
+20% projected growth
Job Description
Where You'll Work From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours. Job Summary and Responsibilities As an Appointment Scheduler, you will be the crucial first point of contact, connecting our patients with the expert care they need, playing a pivotal role in their healthcare journey.
Every day, you will expertly manage patient schedules, clarify instructions, and leverage technology to ensure seamless care coordination, all while offering compassionate support to diverse patient populations.
To be successful in this role, you will combine strong clinical understanding with exceptional technological proficiency, a deep commitment to patient well-being, and an adaptable spirit keen on learning and collaboration. Responsible for answering phone calls and scheduling patient appointments. Conduct patient pre-certification to ensure coverage for appointments and medical care. Schedule tests, procedures, and referral appointments. Communicate with patients regarding appointments and instructions for procedures and tests Collect insurance information and patient personal data. May collect fees such as co-pays / co-insurance. Job Requirements Required 2 years related experience in a healthcare environment None, upon hire
Every day, you will expertly manage patient schedules, clarify instructions, and leverage technology to ensure seamless care coordination, all while offering compassionate support to diverse patient populations.
To be successful in this role, you will combine strong clinical understanding with exceptional technological proficiency, a deep commitment to patient well-being, and an adaptable spirit keen on learning and collaboration. Responsible for answering phone calls and scheduling patient appointments. Conduct patient pre-certification to ensure coverage for appointments and medical care. Schedule tests, procedures, and referral appointments. Communicate with patients regarding appointments and instructions for procedures and tests Collect insurance information and patient personal data. May collect fees such as co-pays / co-insurance. Job Requirements Required 2 years related experience in a healthcare environment None, upon hire