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Kohll's Rx
In House Sales Represenative
Entry-Level JobVerifiedNo experience needed
Career Insights for Patient Advocate / Navigator
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Scorecard
Based on Nebraska data
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What they do
A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
$52,473 / year median in Nebraska
+20% projected growth
Job Description
In House Sales Represenative Kohll's Rx Omaha, NE Job Details Full-time $19 - $24 an hour 16 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Collaborate with healthcare professionals Computer operation Phone communication Team leadership Computer skills Associate's degree Mechanical knowledge Client interaction via phone calls Full Job Description Kohll's Rx is looking for people with an associate's degree or higher. You will need to be a critical thinker and a problem solver. The job entails working with existing clients to provide their health care needs so that they can stay in their homes with as little assistance as possible. You will work closely with physician's offices to make sure the patient has proper documentation to qualify so that their insurance will pay for their purchases. There is little in-person contact with the patients, but you will get to know them as you assist them. You need to be able to advise them as they have questions about their supplies, from "how does it work" to "What other items do you carry that may fit me better?" If you receive gratification from helping others, Kohll's Rx is a good fit for you! These are the qualities expected; great customer service leadership skills strong computer skills Be clear and concise when talking on the phone with customers ability to focus on the job at hand ability to interact effectively with other healthcare workers honesty attendance is important as is being to work on time Being patient with people as they call in Being compassionate and understanding with the customers good job history work well with others Be able to lift 50 pounds Be somewhat mechanically inclined or willing to learn about our line of equipment Be able to pass a drug test AND a background inquiry Major Responsibilities 1. Establish a good relationship with Patients 2. Make calls to clinics or other sources to get information to get supplies approved 3. Assist the patient in getting the supplies they need to either heal or make their lives easier 4. Greet patients when they call the facility. 5. Find out the needs of patients. 6. Verify demographics and obtain insurance information. 7. Help customers understand the process they are going through with the different types of insurance to be able to get their supplies. 8. Answer the telephone and assist the caller. 9. Perform tasks quickly and accurately to promote efficiency. 10. Reliability! Career is offered with advancement potential and generous benefits.