Peer Navigator

Untitled Job Title:

Peer Navigator Dept:

Family, Education & Support Services Reports to:

Program Manager Salary Range:

$21.00 - $23.00 hourly

Position Summary:

The Peer Navigator provides individualized and group education and support to clients, families, and friends affected by HIV. This includes guidance on medical/medication issues, benefits eligibility, and continuum of care, helping clients maintain motivation to improve health and well-being. Authority and Independence The Peer Navigator works under general supervision and exercises independent judgment within established policies. The role requires maintaining confidentiality, conducting outreach/engagement, accompanying clients to appointments, and providing empathetic peer support with cultural sensitivity. Minimum Qualifications Education and Experience " High School diploma, GED, or equivalent. " Reflective of served communities (e.g., bilingual, PLWHA, African American, Latino, LGBTQ+, persons in recovery). " Familiarity with HIV primary care, mental health, substance use services in ACR Health's Ryan White region. Skills and Competencies " Strong written/verbal communication and documentation skills. " Cultural/linguistic competence; stigma-free, non-judgmental, culturally responsive services. " Proficient in email/Microsoft Office Suite; database experience preferred. " Sensitivity to HIV/AIDS, chronic illnesses, LGBTQI+, BIPOC populations; commitment to ACR Health mission/values and HIPAA. Other Requirements " Valid New York State driver's license and reliable access to a vehicle with current insurance for work-related travel, training, outreach, and occasional client transport (personal vehicle ownership is not required but consistent access is necessary). " Personal lived experience with HIV required for empathetic peer support. Primary Responsibilities " Maintain confidentiality per Article 27-F, HIPAA, ACR Health policies/regulations; protect agency data. " Conduct outreach/engagement to connect/retain clients in care; support self-advocacy/self-management. " Accompany clients to clinical/supportive appointments; assist NMCM interventions/education. " Collaborate with Ryan White Support Specialists for health education, work with program staff for holistic care. " Assist with education group setup/facilitation; ensure client adherence to program policies. " Coordinate community activities; communicate with AIDS Institute staff. " Maintain accurate client records/reports; stay current on Ryan White regulations. " Attend required meetings/trainings; perform other duties as assigned by management. Benefits " Comprehensive medical, dental, and vision coverage. " Generous paid time off and holiday pay " Life Insurance. " 403(b) retirement savings plan with agency contributions. " Employee Assistance Program (EAP)

FLSA Status:

Non-Exempt Location:

Syracuse Office - 627 West Genesee Street Hours per week: 35

Work Schedule:

Full Time; occasional evenings/weekends for meetings, workshops, conferences, seminars.

Disclaimer:

This job description provides an overview of primary duties and responsibilities. It is not exhaustive; additional consistent tasks may be assigned.