Veterinary Care Navigator AS6525 Oklahoma State University 493707 Campus OSU-Stillwater Contact Name & Email Nancy Allen, nancy.allen@okstate.edu Work Schedule Monday through Friday, 8:00am-5:00pm Appointment Length Regular Continuous/Until Further Notice Hiring Range $19.00 - $25.50 Hourly Priority Application Date While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials as soon as possible to ensure full consideration. Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position The Veterinary Care Navigator serves as the primary point of contact for referring veterinarians, clients, and specialty services, ensuring smooth communication, accurate documentation, and efficient scheduling of referred patients into the hospital. Will triage cases and make determinations of referral placement for each patient. The Veterinary Care Navigator is responsible for facilitating positive relationships with referring partners, supporting hospital services, and providing exceptional customer service to both veterinary professionals and clients. Required Qualifications Associate's Veterinary Technology or medical field. (degree must be conferred on or before agreed upon start date) 3 years working as a veterinary technician or medical professional. Prior experience in a veterinary hospital, referral practice, or medical scheduling/coordination. Familiarity with veterinary medical terminology and specialty services. Skills, Proficiencies, and/or

Knowledge:

Must be self-motivated and well-organized Must be capable of independent judgement and decision making with minimal supervision Must possess excellent customer service, communication, and interpersonal skills Must possess comprehensive veterinary technical skills Must possess ability to manage conflict Excellent verbal and written communication skills Must have ability to work on diverse hospital and leadership teams Preferred Qualifications Associate's Veterinary Technology. Five years of experience in a veterinary clinical setting. Certifications, Registrations, and/or

Licenses:

Registered Veterinary Technician (RVT) or Veterinary Technician Specialist (VCS). To apply, please visit: https://jobs.okstate.edu/jobs/veterinary-care-navigator-as6525-stillwater-oklahoma-united-states je-f9879a89b9e44a54a48cbfcaddf1f3ef