Patient Navigator - AD227

Patient Navigator•AD227 Native American Rehabilitation Assoc. of the NW Portland, OR Job Details Full-time $24.15•$30.45 an hour 9 hours ago Benefits AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off 401(k) 4% Match Employee assistance program Vision insurance 401(k) matching Loan forgiveness Life insurance Qualifications High school diploma or

GED Driver's License Driving Full Job Description Title:

Patient Navigator•AD227

Location:

River House•211 SE Caruthers St, Portland, OR 97214

Schedule:

Monday through Friday, 8:00AM•4:30PM (approx).

Wage Range:

$24.15•$30.45 non-exempt, hourly If you are a motivated and dedicated Patient Navigator looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you! At NARA NW, you'll find a supportive and inclusive work environment where every member of our team is valued and respected. Whether you're passionate about healthcare, behavioral health, education, or social services, there's a place for you to make a positive impact.

Company Mission:

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need. About the

Company:

At NARA NW, we provide essential services and support to Native American and Alaska Native people, empowering them to lead healthy, fulfilling lives. As an organization rooted in cultural heritage and community values, we offer a unique and rewarding opportunity to make a direct positive impact in the lives of others. We have over 550 employees in a wide range of programs and services, including medical and dental care, addiction treatment, housing assistance, and cultural enrichment programs, there are endless opportunities to grow and thrive in your career while making a difference in the lives of others.

Position Summary:

The Social Services Patient Navigator works independently and collaboratively with a team of health professionals to provide members with opportunities to improve self-management abilities, health outcomes, and satisfaction with health care in a culturally specific manner. The Patient Navigator will provide support navigating complex medical systems and addressing social determinates of health. The Patient Navigator will be responsible for utilizing a closed-loop referral system for documentation and reimbursement processes related to HRSN services.

What you will do:

Answer and respond to inquiries in the resource/call center. Provide patient navigation through health care systems to eliminate barriers to care. Assist patients in navigating social services resources and programs. Maintain high level knowledge on all internal NARA NW programs, qualifications and intake processes. Assist patients in connecting with appropriate internal programs. Complete documentation in a closed-loop referral system. Submit necessary reimbursement/billing information related to HRSN services. Build productive relationships with internal and external community partners. Help patients keep track of upcoming appointments, schedule rides for appointments and support with understanding after care visit information. Attend trainings, conferences, workshops, and other meetings as directed by program directors. Coordinating appointments with providers to ensure timely delivery of diagnostic and treatment services. Arranging language translation or interpretation services. Facilitating linkages to follow-up services. Assist clients in learning about and accessing cultural resources and activities. Monitor well-being of clients in the community setting on a routine basis as determined by service plan (outreach). Send/track/ follow-up on referrals to internal and external resources. Provide a warm handoff for clients who are being referred to internal and external resources, (e.g. attending first appointments with client at health clinic, addictions intake, housing, cultural activities, etc.). Coordination of care•actively initiate and maintain communication and collaboration with all members of client's support system and service team as permitted by the client. Maintain thorough, accurate, and timely documentation as required by agency policy and OARS. Participate in multi-disciplinary team meetings to coordinate care. Attend all mandatory meetings and clinical supervisions. Perform other duties as assigned. We would like to hear from people who have: High School Diploma or General Education Diploma required. Certification as a Community Health Worker within 6 months of hire. Any satisfactory combination of experience and training which demonstrates recurring knowledge/skill and ability to perform above-described duties. Evidence of computer proficiency in Microsoft Office Suite (Word, Excel, Access, and PowerPoint); Publisher, Centricity, and database management, and CAST. Availability to work some evenings, weekends, and special events, as needed. Ability to persuade clients to take courses of action beneficial to their health and well-being. Evidence of ability to convey information clearly, effectively and in grammatically accurate way. Evidence of ability to gather information and apply it to current situation to arrive at conclusion, solve problem or make valid decision. Experience working within the Native American/Alaska Native community is considered a plus. Ability to travel between multiple sites and locations in a day. Ability to pass a pre-employment or for cause drug tests. Ability to pass criminal background and DMV checks. Must have valid driver's license and active insurance to adhere to company driving policy. Current CPR certification within 30 days of hire. Drive and have access to their own reliable transportation to perform job. What's in it for you? 14

Paid Holidays:

New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples' Day, Veterans Day, Thanksgiving, day after Thanksgiving, and December 25th!

Benefits :

Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire. Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente 14 Paid Holidays (Listed Above) 13 Paid Days of Sick Time 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days) $50,000 Life Insurance & AD&D Short Term and Long-Term Disability Flexible Spending Account Health Spending Account 401(k) with 4% Match Employee Assistance Program Inclement Weather Days (Snow Days) Public Student Loan Forgiveness•NARA NW is a local 501(c)3 nonprofit, FQHC How to apply: To , go to Careers•NARA NW (naranorthwest.org) Look for the position you want to apply for and submit a resume (Required) and cover letter (Optional), that's all! Feel free to contact if you have any questions or would like to know where your application is in the process.

NARA NW Mission:

Our mission is to provide education, physical and mental health services and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and everyone in need. NARA NW is fully committed to supporting sobriety. To support NARA NW in its mission, all employees agree to refrain from illicit drug use, marijuana use, and prescription drug abuse, both on and off the job. In addition, all employees agree to model alcohol sobriety. Modeling alcohol sobriety means not consuming, discussing, or promoting the use of alcohol, on the job, on social media and when in the community where the employee would be likely to be seen by NARA NW clients or community. If in recovery, employees must have been sober/clean for a length of time sufficient to demonstrate that they will be able to remain sober. Consistent with NARA NW's sobriety policy, all employees, volunteers, interns, and contractors, as applicable, are required to sign a "Drug-Free/Alcohol-Free Workplace Certification Form" and NARA NW "Modeling Sobriety Policy Form" as a condition of employment to confirm that they are aware of this policy and that they agree to comply with it. Violation of this policy will result in disciplinary action up to and including termination of employment. This policy is subject to the requirements of the Americans with Disabilities Act and its state counterpart Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Sections 472 and 473). NARA Northwest is an Equal Opportunity Employer. Within the scope of Indian Preference, all candidates will receive equal consideration. Experience working with Native American/ Alaska Native community is considered a plus. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position's activities and requirements, the agency reserves the right to modify, add or remove duties and assign other duties, as necessary.