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Patient Navigator, REACCH
Career Insights for Patient Advocate / Navigator
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What they do
A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
$53,411 / year median in Pennsylvania
+15% projected growth
Job Description
UPMC is looking for a Patient Navigator to join their team! Are you someone who is client-centered, strengths-based and empathetic? If so, apply today!
Hours:
Monday-Friday 8am-4:30pm with 1 evening required until 6:30pm. Monday or Tuesday nights would be the required late evening due to clinic schedule and support group schedules. This is a great opportunity to help in your community! Primary Duties -
Medical Case Management:
+ Maintain a caseload of approximately 40 medical case management clients.
+ Perform and follow-up according to Part B Ryan White medical case management standards for these clients.
+ Link clients to community resources and departmental resource such as mental health care, substance abuse services, housing, to name a few.
+ Ensure all clients applying for financial assistance meet eligibility and financial requirements
+ Work one-on-one and in a group setting with clients to become self-advocates along their HIV diagnosis and treatment journeys.
+ Offer a safe space for clients to express their perceived strengths, barriers to treatment, and explore individualized strategies for success.
+ Provide medication reminders and empowerment.
Secondary Duties:
+ Provide rapid HIV testing on-site at REACCH and off-site in the community.
+ Participate in community outreach & engagement events.
+ Provide follow-up with newly diagnosed clients at UPMC hospitals, off-site outpatient offices, and on-site at the REACCH Program, as needed.
+ Other duties as assigned.
- Bachelor's degree in social work, human services, health care or a related field required.
- An ability to demonstrate one's commitment to social justice strongly preferred.
- Experience providing case management and knowledgeable about community resources in Dauphin County preferred.
- Demonstrated experience exhibiting exceptional organizational, assessment, teamwork, and critical thinking skills.
- Demonstrated ability to motivate and work with people with diverse backgrounds.
- Ability to navigate resources and work independently serving case management clients.
- Experience in the
HIV/AIDS
field preferred.
- Bilingual in English and Spanish is preferred.
- Understanding of and the ability to apply motivational interviewing, solution-focused, and strengths-based client-focused techniques preferred.
Licensure, Certifications, and Clearances:
+ Act 31 Child Abuse Reporting
+ Act 33
+ Act 34
+ Act 73 FBI Clearance UPMC is an Equal Opportunity Employer/Disability/Veteran