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T
TEKsystems
Care Navigator-100% Remote Outbound Calls
Career Insights for Patient Advocate / Navigator
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What they do
A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
$52,867 / year median in the U.S.
+20% projected growth
Job Description
Remote Care Navigator Fully Remote | Monday-Friday | 11:00 AM - 7:30 PM EST TEKsystems is hiring Remote Care Navigators to support patients through the referral and appointment scheduling process. If you have healthcare administrative, medical office, patient scheduling, or healthcare call center experience, we'd love to speak with you. Responsibilities + Contact patients by phone, email, and text to schedule appointments. + Coordinate referrals and follow up with healthcare providers. + Educate patients on next steps and available resources. + Document patient interactions in EMR/CRM systems. + Ensure referrals are completed accurately and on time. + Maintain HIPAA compliance and patient confidentiality. Qualifications + High School Diploma or GED required. + 2+ years of healthcare administration, patient scheduling, medical office, referral coordination, or healthcare call center experience. + Strong Microsoft Office skills. + Excellent communication and customer service abilities. + Ability to work independently in a fast-paced remote environment. Top Skills + Administrative Support + Microsoft Office + Clerical Support + Patient Scheduling + Healthcare Customer Service + Referral Coordination Why Apply? + Fully remote opportunity + Consistent Monday-Friday schedule + Opportunity to support patients and improve access to care + Join a growing healthcare team Interested? Apply today and a TEKsystems recruiter will reach out with additional details. Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position.