Charlotte, NC Status:

Part-Time, Hybrid/Remote-Flexible •Applicants that have worked in a Direct Primary Care office or have read the FAQ's and familiarized themselves with the model will get priority interviews•www.melissajonesdo.com Priority Care is a small direct primary care (DPC) practice serving the Plaza Midwood community. We keep our patient panel intentionally small and our appointments unhurried, which means our team gets to build real relationships with the people we care for — not just check boxes. We're looking for a Clinical Liaison who wants to be a true partner in that mission. About the Role This is a hybrid role that blends clinical support, administrative coordination, and (ideally) a little marketing savvy. You'll work closely with our physician as a two-person care team, handling both the hands-on clinical tasks and the behind-the-scenes work that keeps the practice running smoothly. Because our panel is small and our visits are longer, you'll get to know our patients by name — this isn't a high-volume, revolving-door environment. Schedule is part-time with some flexibility; a mix of in-office and remote work is expected. What You'll Do Clinical Support Draw blood and perform basic phlebotomy for in-house labs Run and maintain our small in-office lab Assist with medication refill requests Support day-to-day patient care alongside the physician Administrative & Patient Coordination Answer phones and serve as a warm, familiar point of contact for patients Process referrals and prior authorizations Help manage scheduling and general practice admin Nice to Have Support with social media content and posting (not required, but a plus) What We're Looking For Experience with phlebotomy/blood draws and basic lab procedures (required) Comfort with administrative work: phones, referrals, prior auths A relationship-first mindset — you enjoy getting to know patients, not just processing them Reliable, organized, and comfortable working independently in a hybrid setup Living in or near Plaza Midwood is a plus, given our practice's neighborhood focus Interest in or experience with social media is a bonus Why Join Us Be part of a true two-person care team, not a cog in a large system Build lasting relationships with a small, dedicated patient panel Flexible, hybrid schedule Work in a practice deeply rooted in the Plaza Midwood community Generous Paid time off with 3 weeks per year plus holidays A stipend for benefits is negotiable

Pay:

$18.00 - $27.00 per hour

Benefits:

Flexible schedule Paid time off Application Question(s): willing to learn and promote the Direct Primary Care model

Education:

High school or equivalent (Required)

Experience:

Outpatient:

1 year (Required)

License/Certification:

RMA (Preferred)

Location:

Charlotte, NC 28205 (Preferred) Ability to

Commute:

Charlotte, NC 28205 (Required)

Work Location:

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