Healthcare Liaison

Healthcare Liaison Integrated Health Partners of Southern California San Diego, CA Job Details Full-time $50,000 - $62,000 a year 17 hours ago Benefits Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Vision insurance Flexible schedule Qualifications Spanish CPR Certification Teamwork CPR High school diploma or GED Community outreach Driver's License Case management Clinical documentation Patient interaction Care coordination Communication skills Full Job Description

HEALTHCARE LIAISON COMPANY

Integrated Health Partners

JOB TITLE

Healthcare Liaison STATUS:

Non-Exempt, Full Time

REPORTS TO

Clinical Manager of Case Management

OUTSIDE TRAVEL

80%

WORK CONDITIONS

Home Office / In-clinic visits Support patients directly through outreach, access, and care navigation We're hiring a Healthcare Liaison to support outreach, enrollment, and engagement for our Enhanced Care Management (ECM) program serving Medi-Cal members with complex needs. This role is ideal for someone who enjoys working directly with patients in the field , building relationships, and helping individuals overcome barriers to care. You will play a key role in connecting patients to services, supporting care plans, and ensuring coordinated, whole-person care. This is a highly active, community-based role with significant travel throughout the region. Who we are looking for Experience working directly with patients in healthcare, outreach, or community-based roles Strong interpersonal and communication skills with the ability to build trust and engage patients Experience working with Medi-Cal, underserved populations, or individuals with complex needs preferred Ability to support patients in navigating social services and community resources Comfortable working in a field-based role , including home visits and community outreach Organized and detail-oriented with the ability to manage multiple patients and follow-up activities Strong collaboration skills and ability to communicate across care teams, providers, and community organizations

What You'll Do:

Outreach & Enrollment Identify and outreach to eligible patients for enrollment in the ECM program Educate patients on available services, benefits, and care support Build relationships to encourage participation and engagement Patient Engagement & Care Coordination Serve as a patient advocate , helping individuals navigate healthcare and social services Support patients in following care plans and accessing needed resources Communicate regularly with the Social Case Manager and care team regarding patient needs and barriers Help coordinate care to improve outcomes and reduce barriers Community & Resource Navigation Connect patients to community-based organizations and support services Build and maintain relationships with community partners and healthcare providers Support efforts to reduce health disparities and improve access to care Documentation & Collaboration Document all outreach, patient interactions, and care coordination activities Track patient engagement and follow-up to ensure continuity of care Collaborate with internal teams, health centers, and managed care partners

Qualifications:

Required High School Diploma or GED Strong communication and interpersonal skills Ability to work in a fast-paced, field-based environment Valid driver's license, active insurance, and reliable transportation Preferred Experience in healthcare outreach, care coordination, or community health Experience working with Medi-Cal, FQHCs, or underserved populations Knowledge of social determinants of health (SDOH) and community resources CPR certification

Work Environment & Requirements:

Hybrid role with up to 80% local travel Field-based work including home visits and community outreach Must reside in or be able to travel throughout San Diego County Must be able to work occasional evenings and weekends as needed

Compliance & Confidentiality:

Maintain confidentiality of all patient and organizational information Comply with HIPAA and all applicable regulatory and organizational policies

Additional Information:

This job description is intended to describe the general nature of the role and may be modified based on organizational needs.

Please note:

" We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law". •Salary range is based off geographic location

Job Type:

Full-time Pay:

$50,000.00 - $62,000.00 per year

Benefits:

Dental insurance Disability insurance Flexible schedule Flexible spending account Health insurance Paid time off Vision insurance Application Question(s): Do you reside in the San Diego or surrounding area? Are you comfortable working in a field-based role that includes patient outreach, home visits, and community engagement? What is your prior experience working directly with patients in healthcare, outreach, or community-based roles? what is your knowledge of regional health disparities and social determinants of health?

Language:

Spanish (Preferred)

License/Certification:

CPR Certification (Preferred)

Work Location:

Hybrid remote in San Diego, CA 92123