Intake Care Senior Representative

Intake Care Senior Representative Tailored Management - 3.6 Richardson, TX Job Details Contract $21 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance Qualifications Utilization review Intake Client inquiry handling Mental health resources facilitation Utilization management Team training Client referral services Resource utilization in healthcare Referral coordination Escalation handling Entry level Client interaction via phone calls

Full Job Description Intake Care Senior Representative Location:

Fully remote in any state except,

CA, NY, HI or AK Schedule:

Mon- Fri, Standard Business Hours.

Assignment Length:

Through 09/06/2026, potential for extension/conversion depending on performance, attendance and business need

Target Start Date:

ASAP Benefits:

Health, Dental, Vision Pay Rate:

$21/hr (Paid weekly)

Responsibilities:

Delivers specific delegated Utilization Management tasks assigned by a supervisor. Assigns client to appropriate staff member or behavioral health network provider for assessment and counseling. Serves as initial contact for clients and their eligible dependents requesting services. Responsible for customer service and relevant standards such as telephone response time. May make referrals within stated limits. Supports and assists with training for employees. May provide guidance around procedures and workflows. Completes day-to-day Intake Care tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members. #TMCS