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Indiana University Health

Kidney Care - Patient Care Navigator

Entry-Level JobVerifiedNo experience needed

Career Insights for Patient Advocate / Navigator

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What they do

A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.

$53,897 / year median in Indiana

+16% projected growth

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Job Description

Kidney Care
  • Patient Care Navigator Indiana University Health
  • 3.7 Indianapolis, IN Job Details Full-time 13 hours ago Benefits Tuition reimbursement Employee assistance program 401(k) matching Loan forgiveness Qualifications High school diploma or GED Full Job Description Kidney Care
  • Patient Care Navigator Job Description Overview Overview We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day. Sound like a perfect match? Apply now
  • we can't wait to hear from you! Why Join IU Health? As Indiana's largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer: 401(K) retirement savings with employer match Tuition reimbursement Student loan forgiveness
  • Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met). Employee Assistance Program
  • Counseling at no cost to you Healthy Results
  • Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck!
The more you participate, the more you earn!
Description:
This is a full-time Kidney Care
  • Patient Care Navigator position that offers a hybrid schedule.
The schedule will be Monday-Friday 8am-4:30pm. There will be some time spent in clinic as well as some remote opportunity. There may be travel required to our IMR Nephrology Clinic and our Gateway office in Indianapolis. Cares for patients as part of a care management program. Responsible for patient caseloads through in-person, telephonic, and electronic communications. Conducts outreach calls with patients and caregivers to encourage program participation. Assists patients with self-care needs including addressing language and cultural barriers as well as coaching patients to meet personal and clinical goals. Identifies patients in need of intensive case management. Supports patients in scheduling provider visits, arranging transportation, and creating office visit agendas (what to ask, what to expect, etc). Educates patients about preventative monitoring and caregivers about system response plans. Helps patient access community and governmental based service agencies including possibly filling out patient paperwork. Documents activities and reconciles patient information to support productivity of clinical care team. Collaborates with the multidisciplinary clinical care team. Administers program evaluation and conducts patient interviews. Evaluates program processes and provides recommendations for improvement. High school diploma or equivalent required. Bachelor's degree preferred. MA, LPN, BSW, or Clinical Dietitian and appropriate accreditation/licensure preferred. Experience working with patients who have chronic and behavioral health needs. Demonstrated experience working as part of a multidisciplinary clinical team. Kidney Care experience strongly preferred We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.