A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
Manager In Training Serenity Mental Health Centers - 3.3 Richardson, TX Job Details Full-time 18 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Referral program Qualifications Customer communication Patient question and concern management Team leadership Maintaining patient confidentiality Providing information to customers Patient complaint handling Full Job Description Manager In Training - Ignite Your Business Acumen in Healthcare!
Location:
Richardson, TX Are you eager to ignite your career in the dynamic healthcare industry? Serenity is seeking a highly motivated and ambitious Manager in Training. This remarkable opportunity not only provides hands-on experience in various clinic roles but also propels you towards a full-fledged leadership position within Serenity's expanding business landscape. Through comprehensive training and mentorship, you'll gain an in-depth understanding of clinic operations and develop the skills to lead and drive business growth. As a key liaison between our organization and our valued patients, you will have the opportunity to connect with individuals, promote innovative medical solutions, and help them reclaim their lives.
Trigger Warning:
Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Please Note:
This position requires a willingness to relocate.
Training Highlights:
Rotations:
Engage in immersive 1-3 month rotations across various clinic positions, gaining comprehensive knowledge and leadership skills.
Persuasive Communication:
Hone your ability to promote our advanced healthcare options and overcome customer objections.
Business Development:
Learn strategies to drive business growth and collaborate on innovative marketing initiatives.
Elevate Patient Experience:
Advocate for mental health, educate customers on transformative treatments, and prioritize patient satisfaction.
Data-Driven Decision Making:
Master our Electronic Health Records system for accurate and efficient care coordination.
Strategic Consultations:
Develop exceptional consultation skills to gather crucial patient information and design personalized treatment plans.
Who We Are:
At Serenity, we firmly believe that mental health is an integral component of overall well-being, and we are committed to making a positive impact on our patients' lives. We are equally dedicated to providing our team members with an exceptional work environment that fosters growth, innovation, and business success. By investing in our people and cultivating a culture of collaboration and continuous improvement, we ensure that together, we can achieve extraordinary outcomes. This position is contingent on successfully completing a criminal background check upon hire.
Requirements Minimum Qualifications:
Minimum of 1 year of experience in a supervisory role or currently pursuing a business-related field of study, demonstrating your aptitude for leadership and team management. Showcasing exceptional interpersonal skills, maintain confidentiality and effectively resolve common patient or customer concerns, ensuring a seamless and positive experience. Embrace a patient-centric culture while demonstrating a genuine passion for driving business growth and achieving organizational objectives. Possess a self-driven and results-oriented mindset, consistently exceeding expectations and seeking opportunities for personal and professional development.
Benefits What We Offer:
Accelerated Career Growth:
Unlock a clear path to advancement within our organization, from Assistant Management to Operations Management, Regional Management, and beyond.
Comprehensive Benefits:
Enjoy peace of mind with outstanding medical, vision, and dental insurance coverage for yourself and your dependents. 20 days off annually (10 PTO days and 10 Holidays) 401k plan
Employee Referral Program:
Showcase your exceptional networking skills and earn additional rewards by referring talented individuals to join our Serenity family.
