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Regency Integrated Health Services

Clinical Liaison (86247)

Career Insights for Patient Advocate / Navigator

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What they do

A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.

$47,533 / year median in Texas

+12% projected growth

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Job Description

Clinical Liaison (86247) Robstown Nursing and Rehabilitation Center - Robstown, TX 78380 Quick Apply Overview Position Type Part Time Job Shift Weekend Education Level 2 Year Degree Travel Percentage Up to 50% Category Nurse Quick Apply Description The position is from Friday after 5 pm to Monday ending at 8 am to be on call for a group of facilities This person will liaise with the patient and/or family, and physician regarding re-admits to the facility from the hospital and/or Emergency Room The ideal candidate will be available and committed to every other weekend
Pay:
$250 for being on call (for the weekend) plus hourly rate discussed during the interview, and if they go in for hours worked plus mileage
CLINICAL LIAISON OVERVIEW
You will conduct on- site referral assessments at assigned hospitals and will be evaluated based on your performance of the tasks listed in this job description.
Responsibilities:
Responsible for managing the facility census by opening accounts with hospitals, which generate patient referrals and admissions. Completes daily rounds in designated hospitals, obtaining high acuity inquiries and assessing special needs patients to evaluate care needs prior to admission, identify new patients and direct to appropriate center Communicates information to case manager and admissions director, and coordinates patient's smooth transition into program Obtains accurate information from physicians, patient, and referral source regarding the expected discharge plan and communicates this information to the admission team Develops referrals from hospital social services and discharge planning departments, physicians, case managers, insurance companies and new referral sources Incorporates "IMPACT" sales model in all sales interactions with the goal to develop new referral sources in addition to patient assessment. Makes sales calls to assigned accounts such as hospital case managers, social workers, physicians, hospital discharge planners and administrators, professional organizations, home health agencies, families, etc. to understand the need for program services and to communicate services offered which meet these needs to obtain referrals of patients with the goal of developing new business Demonstrates growth in hospital referrals, as reflected in an increase of overall occupancy and quality mix in assigned centers Decides acceptance of patients and coordinates admission process with facility staff. Uses formal application to screen residents; ensure PASSAR is completed Obtain prior authorization for managed care patients. Other duties as assigned
Qualifications Education:
Registered Nurse or Licensed Vocational Nurse is required Two years of experience with sales and marketing knowledge, required; strong medical assessment skills; prior experience with an insurance company, private case management company, or HMO, preferred. Familiarity with long term care and/or sub-acute care, useful. Must possess strong oral and written communications skills.
Experience:
Two years of experience with sales and marketing knowledge, required; strong medical assessment skills; prior experience with an insurance company, private case management company, or HMO, preferred. Familiarity with long term care and/or sub-acute care, useful. Must possess strong oral and written communications skills.
Travel:
is required on weekends worked Share job details to