JOB PURPOSE & MISSION

Provides rehabilitation patient care and related activities under the direction of a licensed therapist for the age population served, as defined in the department's scope of service. Essential Job Functions include, but are not limited to: 1. Demonstrates teamwork by providing patient care and related activities under the direction of a licensed therapist in multiple rehab settings. Performs routine and assigned tasks in the department under the direction of a licensed therapist, within the scope of training and experience.

Assists in patient transportation to and from therapy as needed. 2. Maintains a safe and therapeutic environment. Provides manpower assistance to therapists in treatment of patients as directed.

Monitors supply levels and notifies appropriate person of supply needs, based on established inventory levels. Stocks supplies in correct location upon receipt.

Cleans and stores equipment in clinic area, according to established guidelines. 3. Assists in clerical tasks as needed. Responds to telephone promptly when needed and acknowledges caller, assists caller by answering questions or providing information, and determines when referral to other staff is appropriate.

Schedules patient treatments when assigned.

Assists in the maintenance of patient charts, filing, copying, faxing, discharging, etc. as assigned, within established department guidelines. 4. Performs all other duties as assigned. Completes project by due date.

JOB REQUIREMENTS

Experience Required:

None Preferred:

Prior experience in a healthcare setting (education in related field may be substituted for experience)

Education Required:

None Preferred:

High School Diploma or GED Certifications & Licensure Required:

None Special Skills or Knowledge Required:

None

HIPAA & SAFETY REQUIREMENTS HIPAA

- Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: Medical records without limitation both paper and electronic, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, medical records related to quality data, patient financial information, patient billing 3rd party, patient related complaints, information related to patient location, religious beliefs and/or public health records. SAFETY - Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, patient identification, administers/collects medications/blood order, transports/monitors or observes patients with infusion pumps, and monitors clinical alarms.

PERFORMANCE CRITERIA & STANDARDS

Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job. Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.

Takes initiative in living our Everyday Excellence values and vital signs.

Takes initiative in identifying customer needs before the customer asks.

Participates in teamwork willingly and with enthusiasm.

Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.

Keeps customers informed, answers customer questions and anticipates information needs of customers. Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines. Practices diligence in fulfilling the regulatory and legal requirements of the position and department.

Maintains accurate and reliable patient/organizational records.

Maintains professional relationships with appropriate officials; communicates honestly and completely; behaves in a fair and nondiscriminatory manner in all professional contacts. Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives. Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.

Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.

Upholds the ethical standards of the organization. Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance. Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.

Initiates or redesigns to continuously improve work processes.

Contributes ideas and suggestions to improve approaches to work processes.

Willingly participates in organization and/or department quality initiatives. Cost Management - Employee demonstrates effective cost management practices. Effectively manages time and resources.

Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.

Consistently looks for and uses resource saving processes. Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices. Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.

Employee proactively reports errors, potential errors, injuries or potential injuries.

Employee demonstrates departmental specific patient and employee safety standards at all times.

Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.