LOCATION

Lancaster General Hospital and Suburban Outpatient Pavillion in Lancaster, PA

SCHEDULE

Full time (40 Hours per week), days shift with hours between 7am-4:30pm, occasional weekends, holidays, and on-call

POSITION SUMMARY

The Diagnostic Imaging Support Representative maintains, assembles, and dispenses radiologic records. This position is also responsible to provide support to Radiologists for Diagnostic Imaging workflows.

ESSENTIAL FUNCTIONS

Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties: Coordinate daily logistics of the department including scheduling of patient flow and supply inventory. Work within and monitor multiple computer applications ensuring that patient care is proceeding in a timely and safe manner. Receive, direct, and expedite communication between providers, clinical areas, and customers. Identify barriers to patient care both proactively and retrospectively, resolving issues within the scope of Support Services. Direct downtime activities for the providers in conjunction with departmental and organizational leaders. Manage the distribution of images. Ensure needs of the Reading Rooms throughout the enterprise are met. Receive visitors to the Reading Room. Coordinate patient care with the providers. Deliver customer service to providers, patients, and throughout the organization. Prepare and facilitate conferences.

REQUIRED MINIMUM QUALIFICATIONS

H.S. Diploma or GED Demonstrated proficiency in computers Two to three years' related work experience

PREFERRED QUALIFICATIONS

Post-secondary education One (1) year experience or certification in healthcare One (1) year experience in customer service Knowledge of medical terminology We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. 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